Sep 2023 – Mar 2024 · 6 mos · Gurugram, Haryana, India · Hybrid

• Redesigning Agent Assist product for scale. Agent Assist provides conversational engagement solutions
• for brands to connect with their customers over multiple messaging channels (WhatsApp, Instagram,
• Twitter, Facebook, Google Business Messages, etc.)

Oct 2021 – Sep 2023 · 1 yr 11 mos · Bengaluru, Karnataka, India · Hybrid

• As part of the vRealize Subscription Manager team, led team of developers working on vRealize Cloud
• Connect (vRCC) and Aria Hub Admin Management Plane and coordinated project deliverables by
• working with multiple stakeholders (UI, UX, Product, SRE, Documentation and Test teams).

Sep 2020 – Oct 2021 · 1 yr 1 mo · Gurugram, Haryana, India

• As part of the checkout team, working on payment, giftcard, wallet and refund services providing
• payment and settlement functionalities across multiple Nykaa business domains (Beauty, Fashion and
• Stores). Developed a microservice for providing credit offering to Nykaa’s B2B customers from scratch.

Oct 2018 – Aug 2019 · 10 mos · Bengaluru, Karnataka, India

Jul 2016 – Oct 2018 · 2 yrs 3 mos · Bengaluru, Karnataka, India

• As part of the Database Cloud Service team, worked on Exadata Cloud Service (ExaCS) control plane deployment, its life cycle management, workflow manager and REST APIs of ExaCS.

May 2014 – Jun 2014 · 1 mo · Greater Hyderabad Area

• As part of the Transportation Network Intelligence team, worked on Special Events Dashboard project. Enhanced the capability of the dashboard by building support for real time analysis of the impact of special events like, cyclone, earthquake, flood, etc. on Amazon's transportation network and package movement. This in turn provided more actionable information for the customer service executives and other teams during occurrence of special events.