Arunima Dhawan — Design Manager

"Design is the silent ambassador of your strategy." – Paul Rand This principle has shaped my 6+ year journey as a UX and Service Designer, and now as an MA Service Designer at UAL, where I have learned that meaningful impact comes from turning complexity into clarity for users, teams and organisations. I began with an interest in interfaces, but real-world challenges drew me toward service design, systems thinking, product strategy and design futures. Across scientific, public-sector and digital ecosystems, I have seen that great design is not defined by what we create, but by how effectively it works within the system that enables it. What drives my work » Product Strategy and Service Innovation ‣ Converting research and ambiguity into clear strategic direction ‣ Designing coherent service ecosystems that scale ‣ Connecting user needs, business goals and organisational realities » Systems Thinking and Design Futures ‣ Mapping complex systems and surfacing hidden interactions ‣ Blueprinting journeys to align cross-functional teams ‣ Designing solutions that are resilient, future-ready and grounded in context » UX Research and Experience Design ‣ Deep qualitative research, co-creation and behavioural insight ‣ Rapid prototyping, iterative testing and evidence-led design ‣ Crafting intuitive and meaningful experiences across digital and service layers If you are working on complex systems, product transformation or service innovation, I would be glad to connect: arunima9977@gmail.com Open to opportunities in product strategy, service innovation, design futures, systems thinking, public sector design, organisational design and transformative digital experiences.

Stackforce AI infers this person is a UX and Service Design expert in digital ecosystems.

Location: London, United Kingdom

Experience: 6 yrs 5 mos