Ujjwal Sharma

Head of Design

Hyderabad, Telangana, India8 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led design initiatives for multiple SaaS platforms.
Achieved a 20% improvement in usability scores.
Recognized with Rising Star and Above & Beyond awards.

Stackforce AI infers this person is a strategic UX designer with expertise in SaaS, Fintech, and Healthcare industries.

Contact

Skills

Core Skills

User Experience Design (ued)Product ManagementDesign ThinkingTroubleshooting

Other Skills

Artificial Intelligence (AI)BMC Remedy Ticketing SystemBalsamiqBloggerCommunicationDesign & Product ThinkingDesign ResearchFigma (Software)Foundational ResearchFramerIdeationIdeation & WorkflowsInteraction DesignMazeMicrosoft Excel

About

Hi, I’m Ujjwal Sharma. I'm a strategic UX designer with a curious soul and a passion for crafting intuitive, user-centred experiences. With over three years of experience working on 20+ SaaS platforms, I specialize in turning complex challenges into scalable, impactful solutions that bridge user needs and business goals. Recognized with Rising Star (2022) and Above & Beyond (2023) awards, I leverage data-driven strategies, innovative design thinking, and advanced tools like Figma, Mixpanel, and Hotjar to enhance usability and engagement. Whether it’s a 20% improvement in usability or a 30% boost in user engagement, I’m all about delivering measurable impact. Beyond the pixels and workflows, I’m deeply invested in fostering creativity and mindfulness. As a lifelong learner, I immerse myself in thought-provoking books, write short stories, and explore the art of meditation. These pursuits fuel my imagination and inspire me to approach design with empathy and curiosity. Let’s connect and explore how we can create meaningful, user-first experiences together!

Experience

Divami

2 roles

Lead Digital Solution Designer

Promoted

Jul 2025 – Present · 8 mos · Hyderabad, Telangana, India · On-site

Lead UX direction across SaaS initiatives, aligning user needs with business outcomes and delivery goals.
Mentor and guide a team of designers; improved collaboration and quality of design handoffs.
Facilitate workshops and design reviews to sharpen product decisions and de-risk scope.

Design & Product ThinkingProduct ManagementUser Experience Design (UED)

UX Designer

Jan 2022 – Jun 2025 · 3 yrs 5 mos · Hyderabad, Telangana, India · On-site

Key Responsibilities:
Analyzed product requirements and stakeholder goals, aligning design strategies to ensure optimal product outcomes.
Conducted extensive research from user, business, and market perspectives, identifying critical product issues and driving key insights.
Collaborated with cross-functional teams, including stakeholders, developers, and UI designers, to brainstorm and implement innovative design solutions, enhancing product value.
Designed wireframes and prototypes to address product usability issues, leading to a 20% improvement in usability scores.
Facilitated clear and effective communication between UI designers, development teams, and stakeholders to ensure smooth project execution.
Scoped potential leads to demonstrate design capabilities and enhancements for prospective clients.
Mentored junior designers and interns, guiding them through design thinking methodologies and best practices.
Reviewed and provided constructive feedback on peer designs, fostering continuous improvement and team growth.
Notable Projects:
Led design initiatives for LiDAR-based construction tech (US), AI-integrated fintech solutions (India & US), and AI-driven healthcare platforms.
Worked on multiple SAAS products, including HRTech, QA Automation, and CDP platforms, collaborating with global teams.
Developed solutions for Abu Dhabi’s food & beverage marketplace, improving customer experience in the region.
Contributed to tracking solutions for meal ingredients in the healthcare industry, improving traceability and compliance.
Achievements:
Recognized as Rising Star (2022) for consistently high performance and contribution across projects.
Awarded Above & Beyond (2023) for exceptional client relationships and going the extra mile to ensure project success.

Interaction DesignWireframingDesign ThinkingUser Experience Design (UED)UX ResearchUX

Hcl technologies

System Analyst

Jun 2020 – Oct 2021 · 1 yr 4 mos · Noida, Uttar Pradesh, India

Key Responsibilities:
Served as a liaison between multiple departments, ensuring seamless communication and understanding of system requirements.
Led testing of new system implications, identifying potential areas for optimization, and ensuring alignment with business needs.
Designed and facilitated training processes for new hires, helping them understand company workflows and technical systems.
Worked closely with internal analytics teams to track the performance of team solutions, using insights to inform future iterations and improvements.
Developed and documented detailed user experience specifications, ensuring clarity and consistency in implementing system requirements.
Key Achievements:
Streamlined communication across teams, improving the efficiency of cross-departmental collaboration.
Contributed to improving team performance metrics by analyzing data from internal systems and recommending actionable solutions.

Troubleshooting

Collebra technologies pvt. ltd

Analyst

Apr 2019 – May 2020 · 1 yr 1 mo · Noida, Uttar Pradesh, India

Key Responsibilities:
Troubleshot IT-related issues, acting as the first point of contact for end-user support and resolving technical problems efficiently.
Managed incident reporting and monitoring, ensuring timely resolution and minimal system downtime.
Provided consistent, professional support to end users, ensuring accurate and timely assistance for all technical inquiries.
Collaborated with cross-functional teams to streamline issue resolution processes and enhance service delivery.
Key Achievements:
Successfully reduced response times for IT support queries, enhancing user satisfaction and efficiency.
Improved incident management processes, contributing to a smoother workflow and faster issue resolution across teams.

Self-employed

Blogger

Mar 2017 – May 2019 · 2 yrs 2 mos · Dehradun, Uttarakhand · On-site

Created and managed a personal blog, focusing on topics like Dehradun, its history and its present state.
Researched and wrote over 12+ engaging articles, driving 100+ followers and 28K+ visitors.
Leveraged SEO strategies to improve organic search rankings and increase readership.
Built a dedicated readership by fostering engagement through comments, social media interactions, and targeted content strategies.