Mar 2024 – Present · 2 yrs · Bengaluru, Karnataka, India · On-site

May 2023 – Jan 2024 · 8 mos · Bengaluru, Karnataka, India

• Collaborated within a cross-functional team to develop the Meeting Intelligence (MI) experience, employing agile methodologies for efficient project management.
• Implemented the MI Prompt Library, enhancing user interaction and engagement by providing customizable prompt templates.
• Enhanced the MI Workflow builder to seamlessly integrate third-party APIs, including Chorus, Zoom, and Gong, ensuring interoperability and scalability.
• Successfully onboarded Chorus and Zoom integrations, facilitating real-time data exchange and asynchronous workflows for call recordings.
• Achieved an 800% improvement in Slack user experience within MI workflows by optimizing search and load times using AWS OpenSearch.
• Managed end-to-end delivery of multiple critical projects, including Salesforce (SFDC) integration with Slack and migration of Field Update Suggestions to MI Workflows.
• Proactively handled on-call responsibilities, specializing in Root Cause Analysis (RCA) and implementing preventive measures to minimize system downtime and enhance reliability.
• Technical Skills: Typescript, NestJs, Nodejs, Postgresql, Docker, Kubernetes, Temporal(orchestration tool), Linux tools, Scripting, Git, SQL.

Jun 2021 – Apr 2023 · 1 yr 10 mos

• Collaborated with five‐people team in building partner payout experience at flipkart.
• Onboarded an auto heal job to detect and rerun failed spring batch jobs for current and previous cycle.
• Contributed and optimised multiple services, for visibility to clients on partner payout status allong with this wrote multiple spring batch jobs
• for data fetch and computation per business use case working closely with Databases like Mysql and MongoDB.
• Contributed in building and improving real time architecture for payout computation on each event update, using apache‐kafka and big data store like HBase.
• Actively worked on on‐call tasks and activities, with key focus was on rca and permanent mitigation of the root cause of alerts and call outs.
• Metrics instrumentation for payout cycle at different legs, increasing visibility on delay at each step of payout life cycle to operations and payout team which gave solid action items to optimize payout services.
• Technical Skills: Java, Python, Scala, Ubuntu Linux, Linux tools, Apt, Scripting, Git, Sql, Apache kafka, Hbase, spring boot framework.
• Soft Skills: Teamwork, Time Management, Communication, Presentation skills.

Apr 2020 – Jun 2020 · 2 mos

• Integrated Google Calendar with careasone.org (the social website for healthcare) using the concepts of OAuth2.0.
• Created the monitoring and alerting channel using Prometheus for the careasone.org and all the related APIs.
• Tech stack used: Django, Google Calendar API, OAuth 2.0.
• Technical Skills: Django, Google Calendar API, OAuth 2.0, Ubuntu Linux, Linux tools, Apt, Scripting, Git.
• Applications used: Prometheus, BlackBox exporter, Grafana, Alertmanager.
• Soft Skills: Teamwork, Time Management, Communication, Presentation skills.