Sourabh S.

Operations Associate

India12 yrs 5 mos experience

Key Highlights

Expert in full life cycle recruiting for IT roles.
Strong network across various industries.
Proficient in sourcing and engaging top talent.

Stackforce AI infers this person is a Technical Recruiter with expertise in IT and Customer Service sectors.

Contact

sourabh.88.sinha@gmail.com LinkedIn

Skills

Core Skills

Technical RecruitingFull Life Cycle RecruitingTechnical SupportCustomer ServiceTeam LeadershipIncident Management

Other Skills

Business DevelopmentBusiness Process Outsourcing (BPO)Call Center AdministrationCall Center DevelopmentCommunicationComplaint ManagementComputer HardwareCustomer Escalation ManagementCustomer ExperienceCustomer Relationship Management (CRM)Customer SatisfactionCustomer Service ManagementCustomer Service OperationsCustomer Service RepresentativesCustomer Success

About

Hello and welcome to my LinkedIn profile! As a recruiter, I am passionate about connecting talented individuals with the right opportunities. Throughout my career, I have built a strong network of professionals across a variety of industries and have honed my skills in sourcing, interviewing, and hiring top candidates. My goal is to help companies find the best talent to meet their needs and drive success. Whether you're a job seeker looking for your next challenge or a company seeking top talent, I am here to help. Please don't hesitate to reach out and connect with me to discuss how I can support your recruitment needs.

Experience

12 yrs 5 mos

Total Experience

2 yrs 4 mos

Average Tenure

7 mos

Current Experience

Bcd travel

Travel Consultant

Oct 2025 – Present · 7 mos · Bengaluru, Karnataka, India · On-site

Infosys bpm

Process Specialist

Apr 2025 – Oct 2025 · 6 mos · Bengaluru, Karnataka, India · On-site

Speck1

Recruitment Specialist

Apr 2022 – Feb 2025 · 2 yrs 10 mos · Clifton, New Jersey, United States

Proficient in sourcing, assessing, and end-to-end recruitment with a great understanding in various IT roles for our clients in the cyber security space.
Utilized various platforms such as LinkedIn, GitHub, and job boards like Indeed, Monster, Jobstreet, etc. to source prospects and collect inbound applications.
Maintained consistent candidate engagement from recruitment to onboarding, emphasizing relationship building.
Scrutinized resumes, conducted technical screenings, and managed candidate feedback.
Maintained candidate relationships, offering support from recruitment to onboarding.
Leveraged connections for referral recommendations.
I have managed technical role recruitment for UI/FrontEnd, Graphic Design, System Engineering (Windows & Linux), Network, Java, Go, and Linux Developer positions.

Technical RecruitingSchedulingSkilled Multi-taskerHuman Resources (HR)Phone EtiquetteOral Communication+15

Dell technologies

Technical Support Representative

Mar 2020 – Mar 2022 · 2 yrs · Bengaluru, Karnataka, India

Skilled Multi-taskerPhone EtiquetteOral CommunicationHiringWritten CommunicationIncident Management+7

Kantar

Team Lead

Dec 2019 – Feb 2020 · 2 mos

Skilled Multi-taskerPhone EtiquetteOral CommunicationInterviewingHiringWritten Communication+8

Accenture in india

2 roles

Customer Service Representative

Oct 2015 – Dec 2019 · 4 yrs 2 mos

Skilled Multi-taskerPhone EtiquetteOral CommunicationWritten CommunicationComplaint ManagementIncident Management+5

Customer Service Representative

Oct 2015 – Dec 2019 · 4 yrs 2 mos

Skilled Multi-taskerPhone EtiquetteOral CommunicationComplaint ManagementIncident ManagementCommunication+4

Wipro bpo

Sr. technical support representative

Dec 2012 – Apr 2015 · 2 yrs 4 mos · kolkata

In my role as a Sr. technical support representative at TalkTalk, I effectively managed and resolved Landline and Broadband faults, ensuring customer satisfaction. With 2 years and 2 months of experience at Wipro BPO in Kolkata, I honed my IT support skills and excelled in representing customers as a fault manager.

Skilled Multi-taskerPhone EtiquetteOral CommunicationComplaint ManagementIncident ManagementCommunication+6