Sooraj Suresh

Operations Associate

London, England, United Kingdom3 yrs 4 mos experience

Key Highlights

  • Proven expertise in guest services and hotel operations.
  • Strong background in managing high-quality service standards.
  • Skilled in team management and operational efficiency.
Stackforce AI infers this person is a Hospitality Management professional with extensive experience in guest services and operations.

Contact

Skills

Core Skills

Guest ServicesHotel OperationsGuest ExperienceService StandardsOperations ManagementSupervisory SkillsHospitality Industry

Other Skills

Account ManagementConcierge ServicesCorporate AccountingCrisis SituationsCustomer SatisfactionCustomer ServiceDaily ReportsDuty ManagementDuty ManagerEmergency ProceduresEmployee RelationsFood and Beverage OperationsFront Office OperationsFront office OperationsGuest Relations

About

Passionate, dedicated and highly committed Sales and Marketing professional in Hospitality Industry

Experience

Dorsett hospitality international

Guest Services Manager

Jan 2026Present · 2 mos · London Area, United Kingdom · On-site

  • Guest Services
  • Front office Operations
  • Hotel Operations
  • Duty Manager
  • Team Management
Guest ServicesFront office OperationsHotel OperationsDuty ManagerTeam Management

Hotel 41 - part of the red carnation hotel collection

Graduate Manager-MP

Jun 2024Dec 2025 · 1 yr 6 mos · London Area, United Kingdom · On-site

  • Forbes 5 Star 🌟 Property
  • JD:Front office Operations
  • Guest Services
  • Food & Beverage Operations
  • Ensuring that High quality of Standards are meet
  • Following Forbes Standard Operating Procedures
Daily ReportsGuest ExperienceConcierge ServicesSkilled Multi-taskerService StandardsHousekeeping

Leonardo hotels

Duty Manager

May 2023Jun 2024 · 1 yr 1 mo · London Area, United Kingdom · On-site

  • Manager on training is a Graduate Management development Programme which aims to develop all managerial skills and knowledge.I will be part of the Operations and Management team initially taking over as Supervisor Role on Manager training.This programme is a mix of Operational and Management responsibilities which aims to level up to Duty Manager by end of 12th month.
Hospitality IndustrySupervisory SkillsOperaFront Office OperationsOperations ManagementFood and Beverage Operations+1

Hilton london metropole

Food And Beverage Attendant

Nov 2022May 2023 · 6 mos · London, England, United Kingdom

Hospitality IndustryEmployee Relations

Garden city university

Corporate Relation Executive

Dec 2018May 2020 · 1 yr 5 mos · Bengaluru, Karnataka, India

  • Corporate Relation - Hospitality Events
  • Head of Management trainee Program
  • Campus Administration
  • Universtal Officer at Garden City University
  • Admissions
  • Training and Development
Hospitality IndustryEmployee Relations

Sheraton grand bangalore hotel at brigade gateway

Corporate Sales Coordinator

Sep 2018Nov 2018 · 2 mos · Bengaluru Area, India

Hospitality IndustryEmployee Relations

Shangri-la hotels and resorts

Sales and Marketing Trainee

Jun 2016Jan 2017 · 7 mos · Bengaluru Area, India

Hospitality IndustryEmployee Relations

Education

Coventry University London

Master's degree — International Hospitality

Sep 2022Present

Garden City University

Bachelor of Hotel Management

Jan 2014Jan 2018

Cathedral Pre University

Pre University — Physics Chemistry Maths Biology

Jan 2012Jan 2014

Army Public School Bangalore

School

Jan 2001Jan 2012

Coventry University London

Msc in International Hospitality and Tourism management — Hospitality Administration/Management

Sep 2022Jun 2024

Stackforce found 46 more professionals with Guest Services & Hotel Operations

Explore similar profiles based on matching skills and experience