Jul 2024 – Jan 2026 · 1 yr 6 mos · Bangalore Urban, Karnataka, India · Hybrid

• Architected and launched Al-enhanced Inventory Planning System,achieving rapid market validation with 3 signed clients post-launch
• Leading the end-to-end redesign of legacy OMS platform, implementing scalable design system and modern technology stack
• Drove MVP delivery for Al-powered inspection SaaS through strategic transition from design to product management role
• Established product documentation for clear knowledge transfer
• Initiated the GTM activities by collecting the complete clients' information, scripting and creating product demo videos
• Played a key role in designing user journeys and product flows that supported the company’s recognition as a Gartner Cool Vendo

Apr 2024 – Jul 2024 · 3 mos · Remote

• Crafting the user experience for Amazon pay (High Frequency Experience)
• Restructured user experience resulting in a 48% increase in page visitors, 29% raise in active users. Recognised for collaborative work style and improved translate complex problems into simple, elegant & beautiful user interface

Mar 2022 – Mar 2024 · 2 yrs · Remote

• Crafting the user experience for Amazon pay (High Frequency Experience)
• Restructured user experience resulting in a 48% increase in page visitors, 29% raise in active users. Recognised for collaborative work style and improved translate complex problems into simple, elegant & beautiful user interface

Feb 2022 – Mar 2022 · 1 mo · Remote

• Crafting the user experience for Amazon pay (High Frequency Experience)
• Restructured user experience resulting in a 48% increase in page visitors, 29% raise in active users. Recognised for collaborative work style and improved translate complex problems into simple, elegant & beautiful user interface

Jun 2023 – Feb 2025 · 1 yr 8 mos · Coimbatore, Tamil Nadu, India

Jul 2021 – Nov 2021 · 4 mos · Chennai, Tamil Nadu, India

• Worked in the organisation to build a product for the bank credit scores, I was responsible for the entire workflow of the project.
• City Union Bank - Fabricated functional prototypes for the onboarding application journey
• Halobox (AI Credit Underwriting) - Spearheaded the design and prototypes resulting in a 3.2% decrease in customer retention
• Responsible for User Research, Information architecture, Interaction, visual design, prototyping, and user testing across the web and mobile platforms.
• Created interactive designs for complex web applications and conducted UX research by intelligently testing plans utilizing high and low constancy prototypes.

Mar 2020 – Jun 2021 · 1 yr 3 mos · Tamil Nadu, India

• Responsible for User Research, Information architecture, Interaction, visual design, prototyping, and user testing across the web and mobile platforms.
• Starrecon - Effectuated in bringing the successful metric which generated 2.5% more revenue
• St. John' Research Institute - Analysed user behaviour & conducted market research for a redesigned website that generated in an 12% reduction in customer churn
• Track & trail - Decreased uninstallation rate by 4.7% by introducing an tutorial at application launch
• Tankme - Designed an interactive onboarding that created 5.2% increase in user engagement
• Tramzy - Built User Experience which led to a 4.8% improvement in average session duration
• Used both qualitative and quantitative data to solve a problem.
• Ensured that all of the organisation’s or client’s creative output/ visuals was consistent with the overall brand.

Aug 2019 – Feb 2020 · 6 mos · Greater Chennai Area

• Researched and identified problems through user feedback and user research. Worked with the design member in the firm.
• Designed and validated workflows and interfaces through iterations.
• Collaborate with multiple roles to drive product alignment.

Jun 2018 – Jul 2019 · 1 yr 1 mo

• Took ownership of the customer’s problem and I was the point of contact for all enquiries related to the
• shopping experiences.
• Managed to handle 30 to 50 issues per day and working as CSA has made me action-oriented, self-disciplined and organised.
• The ability to empathise with and prioritise customer needs is part of the routine and I demonstrated interpersonal skills with a diverse customer base daily