Aug 2021 – Mar 2023 · 1 yr 7 mos · San Francisco, California, United States

• Managed Product, Engineering and DevOps across South America: responsible for vision, strategy, execution, mergers and fund-raising.
• Machine Learning for real-time driver matching, fraud detection, real-time routing, map-based location tracking, CNN-based document onboarding.
• Re-launched the Android and iOS app built in react-native.

Apr 2019 – Jul 2021 · 2 yrs 3 mos · San Francisco, California, United States

• Building tech-powered, business-driven teams with focus on People, Engineering and everything in between.
• Back-end, Front-end (Mobile, web, mweb), Platform, Infra/DevOps, Data Platform, Architecture, IT. Started teams started from scratch and scaled others 10x. Tech stack: Kotlin, Swift, Flutter, Java, Golang on AWS/GCP powered by k8s.

Mar 2018 – Apr 2019 · 1 yr 1 mo

• Responsible for the Checkout Platform team: Shopping Cart, Order Platform, Checkout back-end -- basically the most critical components for the site to be usable.

Feb 2015 – Feb 2018 · 3 yrs

• Focusing on People, Code and Process. (in that order).
• Agility of a startup in an enterprise company.

Mar 2012 – Mar 2015 · 3 yrs

• Back end integration services for 1 year.
• Back end integration and payment services for 1 year.
• Back end integration, payments and loyalty related services for 1 year.

Feb 2011 – Feb 2012 · 1 yr

• -All front-end and back-end integration services.

Mar 2009 – Feb 2011 · 1 yr 11 mos

• o Architect-ed, designed, co-developed, delivered and supported a Merchant Risk platform that saved PayPal ~3 bps loss savings over the year (~$20M at that time).
• o From a design concept to production in rapid time, leading a brand new team in Scottsdale, AZ which also included a new vendor integration.
• o Worked extensively with the ETL team to define the business logic for extractions and transformations.
• o Lead and designed an API integration project with eBay to allow the access of the Resolutions platform via SOA.
• o This supported eBay's launch of the Resolutions platform in US and UK.
• o Lead a team of 9 developers to launch eBay's EU Resolutions initiative via another set of tightly-coupled SOA services and APIs.

Nov 2006 – Mar 2009 · 2 yrs 4 mos

• o San Jose lead for a team of developers working in Chennai.
• o Expert-level understanding of Debit Card processing, transaction model and reconciliation.
• o Master-level understanding of ACH and Credit Card processing.
• o Enhanced the framework to allow for processing via the STAR network.
• o Designed, presented and developed generic framework for vendor file processing to make vendor integration seamless.
• o Responsible for day to day working and maintenance of various external facing services with First Data, STAR and other networks.
• o Focussed on educating, mentoring, working alongside and growing my Chennai support folks.

Jun 2003 – Oct 2006 · 3 yrs 4 mos

• o One of the youngest managers in the company after just 2 years and one of the most technology-oriented group in the company.
• o Joined the specialized projects team to work on innovative and quick time-to-market products.
• o Creator of an innovate set of programming interfaces that was used by multiple teams throughout the company and thoroughly appreciated.
• o This soon lead to the formulation of a full-fledged team, for which I was appointed the manager in about 6 months.
• o Lead numerous projects through complete life cycles, planning, QA test case validations, handling customer escalations, budget planning, contractual negotiations with third parties, interactions with legal, etc.
• o Presented for two consecutive years at the yearly User Group Meeting in front of 300+ invitees from all over the country.
• o Mentored, reviewed and provided constructive feedback to my direct reports.
• o Traveled to numerous client sites that included some of the biggest HMOs and Hospitals to meet with the executive staff there.
• o Kept it "human".