Jun 2020 – Jul 2021 · 1 yr 1 mo · Bengaluru, Karnataka, India

• Leading small to large-sized virtual groups of multi-disciplinary teams of highly-talented professionals
• Developing and refining project charters/plans specifying goals, strategy, staffing, scheduling, risks, and contingency plans
• Leading the execution of tasks as defined in the project plan in order to achieve project goals
• Managing the project scope, schedule, and budget using appropriate verification techniques
• Ensuring a common understanding by setting expectations to align team members and stakeholders
• Documenting detailed requirements, constraints, and assumptions in order to establish project deliverables using requirement-gathering techniques (planning sessions, brainstorming, focus groups, etc)
• Measuring project performance using appropriate tools and techniques in order to monitor the progress, identify and quantify variances, perform any required corrective actions, and communicate to stakeholders
• Analyzing the project risks, assumptions, and constraints using historical data and expert judgment in order to understand project limitations
• Implementing approved actions and workarounds to mitigate project risk in order to minimize the project impact
• Motivating teams using appropriate tools and techniques in order to increase commitment to project objectives
• Developing and documenting processes and workflow in support of the dynamic needs of the business
• Preparing and presenting statements of work and proposals for vendors and potential customers
• Optimizing processes, tools, metrics, and human capital to enable effective and efficient projects delivery

Jan 2020 – Jun 2020 · 5 mos · Delhi

• Developing and refining project charters/plans specifying goals, strategy, staffing, scheduling, risks, and contingency plans
• Leading the execution of tasks as defined in the project plan in order to achieve project goals.
• Client report building and portfolio management

Sep 2018 – Jan 2020 · 1 yr 4 mos · Noida Area, India

• As we dream of a different future - a future where machines will talk, a future where organizations will be organisms, and a future where life will be different - we will need a fundamentally easy way to embrace Big Data, we need the will, the vision, and flamboyance to make Big Data accessible for everyone.
• At Innovaccer we are building the next generation of data driven products and platforms that help enterprises leverage their data assets to improve data driven decision making.
• Our focus area lies in improving how Healthcare Organizations adopt this change. Working with top researchers and Think tanks around the world, we at Innovaccer are trying to fill the gaps that healthcare is currently facing.

Jan 2018 – Aug 2018 · 7 mos

• Serve as the primary point of contact for clients regarding project and strategic level questions
• Post launch adoption activities including both private and public instructor led web-based trainings, and general best practices consultations
• Assist Operations departmental managers in identifying areas of improvement in both infrastructure and processes
• Assist Development Team on establishing product development priorities (as the voice of the client), QA testing of new features and system enhancements, and providing use case scenarios
• Offer best practice tips to clients in an effort to boost their meeting attendance via Cvent’s marketing engine
• Document all communication with the client in Cvent’s CRM software (Salesforce)

Jul 2016 – Dec 2017 · 1 yr 5 mos

• Gather client requirements and implement them in Cvent’s event management software
• Project management, project scheduling, and scope definition
• Maintaining business relationship and ongoing communications during and post implementation project
• Implement and manage the online portion of client events as and when needed
• Communicate with the client and review the initial implementation with them and make required changes
• Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals
• Create and maintain all product documentation
• Support clients over the phone and email by answering their product questions and offering technical assistance
• Serve as the primary point of contact for clients regarding project and strategic level questions
• Post launch adoption activities including both private and public instructor led web-based trainings, and general best practices consultations
• Assist Operations departmental managers in identifying areas of improvement in both infrastructure and processes
• Assist Development Team on establishing product development priorities (as the voice of the client), QA testing of new features and system enhancements, and providing use case scenarios
• Offer best practice tips to clients in an effort to boost their meeting attendance via Cvent’s marketing engine
• Document all communication with the client in Cvent’s CRM software (Salesforce)

Oct 2015 – Jun 2016 · 8 mos · Noida Area, India

• Worked on MSD-CRM and created an Online Shopping system using MSD-CRM as a database and front end was designed with the help of HTML and Jscripts.

Sep 2014 – Jun 2016 · 1 yr 9 mos

Oct 2013 – Oct 2015 · 2 yrs · Chandigarh, India