Jun 2024 – Apr 2025 · 10 mos · Bengaluru, Karnataka, India

• Driven Image Intelligence initiative by collaborating with third Party LLM model (Gemini, Google) resulting loss reduction of 20cr per month.
• Implemented Agile and Scrum methodologies to improve team collaboration and product development processes and execute within budget.
• Reducing return to origin / reverse pickup rate of packages by 200 bps by leading cross functional team of SDEs, Data Scientists, Product Manager and Analytics
• Reduction of losses by 100cr by collaborating with Operations, Product and Tech to deliver multiple projects

Sep 2022 – Oct 2024 · 2 yrs 1 mo

• Enabled 6 compliance & 9 value added enhancements for Amazon shipping options, contributing to an annual volume of 200M shipments, GMS of $0.7B annually.
• Onboarded 19 third party carriers on Amazon Tech stack, as part of expansion to new marketplaces (Japan, MENA, Singapore)
• Lead Sprint Planning using Agile, defining tech implementation roadmap in collaboration with 15+ engineering teams
• Collaborated with 10+ Dev and configurations teams, comprising 40 Software developers and 127 Programmer Analysts, for enhancing carrier experience by implementing changes on existing tech architecture.
• Created SOPs for the cross functional operation of program, Engineering working groups and SDE teams which resulted in20% reduction in NHO times.

Feb 2021 – Sep 2022 · 1 yr 7 mos

Apr 2020 – Feb 2021 · 10 mos

• Automated reporting processes for program specific reports to document actionable insights for Monthly Business Reviews using ETL (advanced SQL queries), Tableau and Amazon internal reporting tool (Quicksight). Reduced time needed to generate reports from 1 day to 2 hours
• Stakeholder Management: Collaborated with 4 internal and external stakeholders (Carriers, Procurement, Finance, Middle MileTech Team), transitioning 12 carriers from EDI payments to Relay Self invoicing with annual invoice value of $50M
• Quality Assurance: Designed and implemented UAT, launching 32 carriers onto automated audit and payment platform as a part of accounting automation.
• Spearheaded automation projects, improving Inbound Invoice Auto Approval success rate from 0% to ~44%.
• Python Expertise: Developed an audit tool using python, automating NA Inbound invoice audit saving 0.2 Program Manager bandwidth
• Process Optimization: Established audit strategy for Middle Mile and Inbound Programs with estimated cost savings of $10 MM

Jul 2018 – Apr 2020 · 1 yr 9 mos

• Primary responsibilities include troubleshooting, diagnosing and fixing invoice quality issues, developing monitoring solutions, Pattern recognition, enabling automation, performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside program management team, updating/enhancing our current tools, automation of support processes and documentation of our systems.

Jul 2017 – Jul 2018 · 1 yr · Hyderabad Area, India

• #Project : NXTREND – (Maintenance and Support Project)
• Description: NxTrend is a Third party vendor ERP tool which is used for various business needs of carrier enterprise. This tool is used to generate Sales Invoices data for the carrier products. We schedule and maintain the Jobs to generate the required Reports for the required time period for the client.
• Roles & Responsibilities:
•  It is a “Third party vendor ERP (Enterprise resource planning) tool”.
•  NxTrend is used for various business needs of “Carrier Enterprise”.
•  Carrier Enterprise has their Carrier Products service providing centers at different locations like Canada, North-East, South-East, Florida and South Central.
•  They have almost 100+ jobs which are written based on UNIX scripts.
•  These jobs are programmed to pull service reports from all their branches.
•  We do scheduling and maintenance of the jobs as a part of Weekly, Monthly, Quarterly and Yearly activity in order to pull the required reports for Client.
•  Generate the reports on client request for specific or all centers as part of Adhoc requests.
•  This is one of the critical projects supported, which includes tight timelines and Direct Client interaction

Jun 2016 – Jul 2017 · 1 yr 1 mo · Greater Hyderabad Area

• Project: Onsite Marketing, Hatchback Safari
• Roles and Responsibility:
•  Solely responsible for strategic planning and managing the events at Uber Hyderabad.
•  Track and report costs, sales and other various event statistics for each event.
•  Strategic planning on marketing for targeted crowd.
•  Analyse and extract key points for marketing output data.
•  Successfully scaled up the revenue generated from the campaigns.
•  Expertise making Branding to improve overall driving partner sentiment.
•  Single point of contact for all the marketing and co-branding campaigns across Telangana.
• Project: Uber - Bazaar:
• Roles and Responsibility:
•  Contributed in Making of Uber Bazaar “A one stop solution for all driver partners”
•  Identifying, Negotiating and bringing major Stakeholders with better products to Uber Bazaar.
•  Successfully delivered in offsetting 30% of the running cost by generating revenue from Stakeholders