Suman Mishra

Co-Founder

Bengaluru, Karnataka, India21 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Achieved 150% of sales targets for two consecutive years.
  • Successfully orchestrated market entry strategies across multiple regions.
  • Established a development center that drove significant revenue growth.
Stackforce AI infers this person is a seasoned business executive with expertise in SaaS and telecommunications.

Contact

Skills

Core Skills

Strategic PartnershipsGrowth StrategiesBusiness DevelopmentSalesAccount ManagementCustomer SuccessBid ManagementStrategic PlanningSales ManagementCorporate StrategyMarketingProduct ManagementFunctional ConsultingClient Management

Other Skills

Alliance DevelopmentBoard Advisory ServicesBoard of DirectorsBusiness AlliancesConsultingCross-Functional Team BuildingCustomer EngagementCustomer Relationship ManagementCybersecurityDigitalGlobal Business DevelopmentGlobal Cross-Functional Team LeadershipGo-to-market StrategyInternational BusinessInternational Sales & Marketing

About

Accomplished Business Executive, Mentor, Speaker and Board member with over two decades of experience spanning diverse industries, including Telecom, Healthcare, Automotive, Media, Manufacturing, and Finance, I bring a "Swiss Knife" approach to business. My journey has traversed global markets like India, US, Canada, UK, Germany, Nordics, and South Asia, where I've seamlessly embraced challenges, ambiguity and led in across roles of Sales (B2B and B2C), Marketing, Tech, Operations, and General Management. Key Highlights in My Journey: 🚀 Sales Excellence: Achieved an outstanding 150% of sales targets for a nascent Business unit, the GCC/GIC/Captives, for a leading SI over two consecutive years. This encompassed both securing new logos and expanding sales funnels with existing customers. 🌐 Global Market Expansion: Successfully orchestrated the "Go to Market" strategy for a leading SI in a new market, leveraging my technical acumen to engage with diverse business heads and teams of Board of Directors and Key Executives. 🌍 International Presence: Led as a Country Manager for a British/French firm, establishing a development center which brought cost leverage and then creating a formidable market presence in India(revenue). My Expertise Resonates With: 📈 Sales & Client Servicing: Adept at driving sales across any industry and market, exceeding expectations. 🌏 Global Operations: Proficient in setting up and managing Joint Ventures, Global In-house Centers/Captives in India. 🤝 Partnership Building: Experienced in creating channels of sales 🚀 Startup Advisory: Offering strategic consulting for startups, specializing in product consulting and transformation programs. 🧠 Creative Problem Solver: Thriving in ambiguity, my intrapreneurship, creativity, and out-of-the-box thinking have been key assets throughout my career. Specialties: 🌐 Global Perspective: Seasoned business executive with a global outlook. 📝 Strategic Marketing: Expertise in marketing strategy, messaging, and value proposition alignment 🎙️ Versatile Communication: Adept at writing, presenting, and engaging in industry-speaking engagements. I am a proud alumni of NIT Trichy and SP Jain Center of Management. A Certified Independent Director by IICA and empaneled by Ministry of Corporate Affairs (MCA).I have consistently sought collaborative endeavors aimed at championing transformative change, strategically utilizing technology as the foremost catalyst for achieving financial milestones in the pursuit of a sustainable and equitable future.

Experience

3eco systems pvt ltd

Chief Revenue Officer (CRO) and Co-founder

Jun 2020Present · 5 yrs 9 mos · Bengaluru, Karnataka, India

  • Leveraging my experience and skills in
  • Engineering - Calibrating- re-engineering - pivoting products / services . Build from scratch : 0-1
  • leading through Growth Hacking , Sales / Business Development , Customer Success : 1- 10
  • Eyeing hyper growth by building disruptive partnerships / alliances , eco-system. Blitzscale : 10 -100
Strategic PartnershipsCross-Functional Team BuildingP&L ManagementBoard of DirectorsBoard Advisory ServicesGrowth Strategies+1

Ather energy

Head Of Strategic Alliances and Partnership

Sep 2019Jun 2020 · 9 mos · Bengaluru Area, India

  • Digital is driving and differentiating automotive of tomorrow . Electric Vehicles (read Technology) is disrupting the century old automotive industry and the supply/value chain. Supply Chain Management is therefore the forefront of the connected and intelligent EV . On a mission to enable superior product experience, build consensus on why, what and how of build / buy , develop the partner ecosystem , ensure scalability (to incredible degrees of "X") and future proof the value chain.
Software as a Service (SaaS)Strategic Partnerships

Tech mahindra

Assistant Vice President Business Development

May 2017Sep 2019 · 2 yrs 4 mos · Bengaluru Area, India

  • About the Market
  • GCC (Global Capability Centers)/ GIC ( Global In House Centers)/ Captives based out of India.
  • GCC have moved way beyond being providing cost transformation to spearheading Digital transformations. There is a strong reason why 1200 companies have opened up their offices here in India generation close to $ 40 Billion revenues. This, thanks to talent pool available.
  • My Role
  • Indoctrinated as one of the first individual contributors (IC) for this division. I was responsible for Sales (Both existing accounts and new logos) measured through revenues (till collection) and EBITDA. The "one office philosophy" meant ownership for revenues + profitability began and ended with me (IC).
  • TechM provided the autonomy to bring in house solutions and partner / alliance solutions to make this happen across offerings like RPA, Analytics, vRAN, IIoT, Smart Cities, Cloud, SDN, Engineering and Consulting. Apart from TechM solutions , I also drive Alliances and leverage them for wins.
  • Achievements
  • Consistently met and exceeded my targets and heavily incentivized for same (made record sales incentives)
  • Brought new logos across industries like Automotive, Telco, BFSI, Digital native
  • Cerebral selling like carve outs identified and pitched
  • Won managed services deal through account mapping, building relationships, identifying problems and opportunities in new business units with persistence
  • Stepped on to role of thought leader for RPA , Analytics , Blockchain , Cyber Security than commodity sales
  • Established and introduced suppliers / partners / channels for up sell / cross sell. Drove profitability by owning the decision of build versus buy
  • Established brand of the unit (GCC) in TechM and outside through conferences / blogs / executive meetings
Profit Center ManagementSoftware as a Service (SaaS)Strategic PartnershipsGlobal Cross-Functional Team LeadershipCross-Functional Team BuildingP&L Management+6

Wipro

Senior Strategic Account Manager

Oct 2015Apr 2017 · 1 yr 6 mos · Bengaluru Area, India

  • About the Market
  • Telecom and Media sector in India, Sri Lanka and Bangladesh.
  • My Role and Achievements
  • (A) Account Management
  • Increase the funnel of Sales for existing accounts
  • Co-think with customers in addressing the core challenges
  • Enabling customers to maintain leadership position in market by leveraging Wipro's services
  • Be the face of Wipro at the customer
  • (B) Hunting for New Logos
  • Get new customers in the region in OTT, Cable, Telecom operator, Network Equipment, Handset market
  • Identify and Qualify the customers
  • Proud to have got us market entry in Sri Lanka Smart Cities(Megapolis and Port City). Collaborated with Sri Lanka Telecom and provide services for Lotus Towers (the iconic tower of South Asia).
  • (C) Customer Relationship Management
  • Maintain key connects with CXO's
  • Responsible for Customer Success
  • The internal facet is tapping Wipro's huge array of services and functions to enable a win-win.
  • #SmartCity #IoT #Analytics #Digital #Design #Applications #Infra #BigData #BOTS #SMAC
Profit Center ManagementSoftware as a Service (SaaS)Strategic PartnershipsGlobal Cross-Functional Team LeadershipCross-Functional Team BuildingP&L Management+6

Cognizant technology solutions

Business Development Manager

May 2014Oct 2015 · 1 yr 5 mos · Bengaluru Area, India

  • Recovered from a hard stumble in career. Moved to a new industry , a new market and totally new function / role .
  • About the Market and Industry
  • Healthcare Industry of North Americas including payers and Public Sector. Life Sciences and Pharma were excluded.
  • My Role
  • A. Bid Management/ Pre Sales (North American Public Sector Customers)
  •  Responsible for proactive Account planning for Core States in USA. Determine the Competitors, the opportunity areas, the probable partnerships, the challenges and formulate our execution plan for the year.
  •  Providing timely responses to RFI / RFP ensuring a high standard of the response reflecting Industry knowledge, identifying and linking win themes for the requirement
  • B. Go to Market Strategy for Canada Health Care Market
  •  Own the responsibility of market research, identifying competitors, channels and formulating “Go to Market” Strategy for Canada
  •  Review the Strategy with top management and translate them into action points for relevant teams.
  • My Achievement
  • Was part of winning proposal for a public sector win (HIX)
  • Demonstrated my appetite for learning, and fast, through series of healthcare certifications
Software as a Service (SaaS)Strategic PartnershipsGlobal Cross-Functional Team LeadershipCybersecurityBid Management

Glocalmakers

Business Development Advisor

Jan 2014May 2015 · 1 yr 4 mos

  • Following are the services and achievements
  • 1. Augmenting a Captive / GIC / GCC in India
  • Leverage the talent pool in India to set up economical and robust development centers. Help clients with legal formalities and talent scouting to set up the captive offices.
  • a. Assist in Setting up Captive office for an IT Company (number of employees: 25-40) HQd in Europe. Consulting Services
  • 2. Business Development Advisor for Healthcare IT services Company : Not just crafting but also executing the Go To Market for Healthcare IT services company, bringing qualified leads $1 m
  • 3. Fundraise for a Startup in IoT ($1.5 m). Leveraged my network to create pitch deck, evaluate, craft pitch deck, lead discussion with investors to signing up.
  • 4. Consulted and opened up Retail Channel for a Taiwanese electronics player in India
  • 5. Providing Startup advise and strategy
  • Advised Startups on Growth Hacking and Operations. Also help them prepare their elevator scripts, product pitches, collaborate to identify the USP
  • a. Helped an aggregator of online ordering and delivery of snacks for the regional market - identify their positioning (USP) , competitor analysis and Go to Market Strategy
  • 6. POINT 25 initiative : Advisory of a board at startup into Healthcare supply chain to bring 4x growth through BD / partnership and bringing strategic partners / investors
  • (References provided on request)
Strategic PartnershipsP&L ManagementGrowth StrategiesMonetizationBusiness Development

Myriad group ag

Regional Manager- India and S.W.Asia

Jan 2012Jan 2014 · 2 yrs · India and S.W.Asia

  • Responsible for Synchronica- Middle East and APAC , later merged with Myriad India and S.W.Asia. My responsibilities over these period has been
  • New Business Acquisition - Hunting -
  • Direct and monitor sales campaign
  • Develop business case, feasibility study, draw up proposals, responses to RFP, effectively present solution and company’s capabilities and set up negotiate contract/agreement wherever necessary .
  • Participate in customer meetings to create and push new opportunities into sales pipeline
  • Generate leads ( through network and trade shows ) and process them
  • Key Account Management -
  • Create new business opportunities from global sites of key accounts while ensuring delivery of service on existing programs.
  • Responsible to build and maintain relationships with decision makers C-level people in the client's organization, while applying knowledge of the client's industry, business and opportunities
  • Responsible for recurring revenue and penetration of service.
  • Ensuring customer satisfaction on services
  • Customer facing role to collect recognized and unrecognized needs, leverage the breadth of Myriad , its partners and channels to implement a solution that creates client value from technology and investment purpose.
  • Up to date with market / environment study, doing competitor analysis, finding out who could be potential complementors and in look for business opportunities
  • Performance management
  • Maintain a balanced team to oversee the health of service , raise alarms , handle them , by interacting with clients, partners so that customers can enjoy uninterrupted, smooth service
  • Sales process
  • Sales pipeline management
  • Lead management
  • PO and Agreements management
  • Reporting – Sales Force
  • Value Proposition Definition
  • Feed market sense to R&D
  • Revenue/ Financial Targets -
  • Draw up Sales strategy
  • Acquire new business for Synchronica
  • Grow existing accounts
  • Commercial evaluation/ Pricing
Software as a Service (SaaS)Strategic PartnershipsGlobal Cross-Functional Team LeadershipCross-Functional Team BuildingP&L ManagementBoard Advisory Services+4

Tata teleservices

Manager- VAS

Nov 2009Dec 2011 · 2 yrs 1 mo

  • At Tata had the opportunity to shape up my learning and experience across the different horizontals within telecom sector
  • A.Corporate Strategy
  • (i) Orchestrated the launch of industry first Pre MNP strategy (called Customer Charter)
  • (ii) creation of subsidiary out of TTSL to serve international VAS markets.
  • (iii) Corporate Alignment between CDMA, GSM divisions , between a public listed and private company
  • (iv) climate change policy formulation, and roll out of green telecom measures
  • (v) Process Excellence
  • (vi) Orchestrated the activities to put the carbon footprint figure for TTL , across CDMA / GSM divisions across its towers, retail and office units. It was the first of kind exercise not only at TTL but across the telcos in India , and am proud to have led this and be part of team in crafting the Climate Change policy.
  • B.Marketing
  • (i) Was responsible to set up operations, awareness and penetration of products in future and emerging markets like mobile tv
  • (ii) Responsible to introduce customer touch points and use them for VAS marcom
  • C.Product manger (innovation and alliance management )
  • (i) Launched one click access product which addresses the issue of "discovery of services" for customer and thus increasing mobile data consumption
  • (ii) mobile security
  • (iii) mobile learning
Software as a Service (SaaS)Strategic PartnershipsGrowth StrategiesMonetizationTelecommunicationsCorporate Strategy

Reliance communications

2 roles

Business Manager

Promoted

Jun 2008Nov 2009 · 1 yr 5 mos · Mumbai Area, India

  • Strategic Initiatives - New Age Technologies (IT Products & Solutions)
  • roles and responsibilities
  • (a) Craft and nurture product portfolio (B) Study competitors for the product (C) Industry analysis (D) who could be the possible channel partners or alliances (e) who could be substitutes and new competitors (f) new Product /business idea (g) market sizing for that product (h) what could be the hurdles in terms of regulations, competiton, product positioning ,branding and so on (h) feasibility of the idea , should we go for buy versus make (i) converting business requirement to technicalities (j) product launch (k) IP around the product (l) collect statistics of the product (m) Customer Satisfaction and inputs related to product
Strategic PartnershipsGrowth StrategiesMonetizationTelecommunicationsProduct Management

Business Manager at Reliance ADAG ( Consulting)

Jun 2008Sep 2008 · 3 mos · Mumbai Area, India

  • functional consulting. Worked with OPEX of Rcom to analyse revenue leakages and provide solutions for them
  • Achievement: Developed Revised monitoring, reporting and accounting system of OPEX, for Reliance Communication. The conservative Buisness Value proposition for this project is calculated to be around 63.6 million INR.
Strategic PartnershipsGrowth StrategiesMonetizationTelecommunicationsFunctional Consulting

Tata consultancy services

Relationship Manager

Sep 2003Jun 2007 · 3 yrs 9 mos

  • Invested myself at Telecom sector. Learnt and Led for client, including NORTEL networks at offsite and onsite.
Strategic PartnershipsGlobal Cross-Functional Team LeadershipCross-Functional Team BuildingGrowth StrategiesTelecommunicationsClient Management

Education

S P Jain School of Global Management

MBA — International Business

Jan 2007Jan 2008

SPJIMR SP Jain Institute of Management & Research

Master of Business Administration - MBA

Jan 2007Jan 2008

National Institute of Technology, Tiruchirappalli

B.E — Computer Science

Jan 1999Jan 2003

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