Kumari Khushboo

CEO

Bengaluru, Karnataka, India6 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 4 years of experience in supply chain operations.
Expert in optimizing processes and improving efficiency.
Passionate about leveraging technology for operational excellence.

Stackforce AI infers this person is a Supply Chain Operations Specialist with a focus on E-commerce logistics.

Contact

Skills

Core Skills

Supply Chain ManagementOperations Management

Other Skills

AdaptationAdministrationAnacondaBusinessBusiness AdministrationChange ManagementCustomer ServiceData analysisData modelingEnglishIMTLogistics coordinationLogistics managementManagementMarketing

About

As a dedicated professional with over 4 years of experience in supply chain operations, I specialize in end-to-end fulfillment and sortation center management. My expertise lies in optimizing processes, improving efficiency, and driving operational excellence to enhance customer satisfaction. Throughout my career, I have successfully managed various aspects of supply chain operations, from inventory management to logistics coordination. I thrive in dynamic environments and am skilled at analyzing data to make informed decisions that lead to streamlined operations and reduced costs. I am passionate about leveraging technology and innovative strategies to solve complex challenges in the supply chain. My goal is to contribute to organizations that prioritize efficiency and sustainability in their operations.

Experience

Flipkart

2 roles

Team Lead

Apr 2024 – Present · 1 yr 11 mos

Looking End to End Reverse process for PAN India FM,LM,EXT and MH
Co-ordinating with Zonal SPOC & Ground Team to reduce the Pendency. Evaluating the Booked Losses for M+60.
Handling Logistics losses for return, creating data models and generating NRT report for better visibility to the operation.
Handling E2E losses for Return Pendency in Sortation Center.
Collaborated with vendors, suppliers, and internal teams to ensure efficient and timely returns processing.
Implemented process enhancements that reduced handling time and improved accuracy in the returns department.
Acted as the main point of contact for escalations related to returns, resolving issues promptly and effectively.
Trained and supervised team members on best practices for returns processing, improving overall team efficiency.

Logistics coordinationData analysisProcess enhancementTeam leadershipSupply Chain ManagementOperations Management

Sr. Executive

Aug 2021 – Apr 2024 · 2 yrs 8 mos

Important accomplishments: Sortation Center (Mar'23-Current)
·Monitoring daily process of PAN India MH for Return Pendency.
·Co-ordinating with Zonal SPOC for Return Pendency.
·Evaluating the RCA shared by Zones.
·Implementation of new processes and procedures for effective and efficient operation.
·Daily follow-up with the Ops team for smooth operation.
Important accomplishments: Fulfillment Center (May'22-Feb'23)
Drive operations by initiating, and coordinating. and enforcing strategic programs, in a large-scale fulfillment warehouse setup having a storage capacity of 10.8lakh sq. Ft.
Managing warehouse operations from Inbound to Outbound to fulfill the daily projected targets, and suggest and implement improvement.
Always operating with speed & and people metrics irrespective of situations. Speed metrics include P2I (Picking to IBL), FC/MH Breach, CPD (Customer Promise Date) Breach, Packaging Adherence, Demand attainment, MP Utilization & Category Mix IPP (Item per person.
Important accomplishments: Return Center (Feb’22-May’22)
Oversaw 100+ employees and end-to-end warehouse operations ensuring consistency across policies, and procedures in the recurs center warehouse having a capacity of 4.5 lakh sq. Ft.
Performing returns receiving, product verification, liquidation, refinishing and refurbishing, seller & and supplier return, and external inspection while ensuring a high percentage of re-incentivization and minimal defects. Driving productivity of the 3PL team. Coordinating with Vendors to ensure timely dispatch.
RCA & MIS reporting on day-to-day RC Operations.
Internal and external stakeholder management
Actively performing Kaizens and ensuring 5S in inventory.