Nov 2024 – Present · 1 yr 4 mos · Indore, Madhya Pradesh, India

• As a Salesforce Developer at TCS, I have worked on building scalable solutions that streamline client operations and enhance user experience across global projects.
• Designed and deployed custom Lightning Web Components (LWCs), such as automated email with attachments and dynamic contact lookups, helping reduce manual work for end-users.
• Developed Apex classes and test classes with 95%+ code coverage, ensuring reliable, maintainable solutions aligned with Salesforce best practices.
• Configured sharing rules to enable country-level data restrictions, supporting compliance for multinational clients.
• Partnered with a Japanese team to translate Salesforce sandbox environments, improving accessibility for global stakeholders.
• Built reports and dashboards to track weekly progress, empowering business teams with data-driven insights.
• Created Agentforce agents to automate case resolution and provide real-time status updates, minimizing the need for human intervention.
• Leveraged Flows to automate complex business processes, reducing 90% of custom code and improving performance by 70%.
• Contributed to testing and quality assurance, ensuring smooth and error-free deployments across environments.
• Conducted structured KT sessions on Salesforce development practices and project processes, ensuring smooth team adoption and long-term knowledge retention.