Sep 2021 – Present · 4 yrs 6 mos · Gurugram, Haryana, India · On-site

Sep 2018 – Present · 7 yrs 6 mos · Guragaon

• Mediaxpedia Technologies, the most trusted ROI-driven Digital Affiliate Marketing Network catering to 300+ top brands world-wide. Partnered with 10,000+ classified publisher inventories globally, we're the experts in accelerating your brand’s performance marketing goals on both Mobile & Desktop devices globally.

Aug 2017 – Aug 2018 · 1 yr · Gurugram, Haryana, India

Dec 2012 – Apr 2017 · 4 yrs 4 mos · Gurgaon

• Optimise Media is a leading advertising company with a presence across India, UK, Australia and SEA.
• ● Handling Indian and International clients (Direct brand, networks, ad agencies) for Media buy/sell of multiple campaigns.
• ● Built and retained long term relationship with clients.
• ● Constant monitoring on the client campaign progress and providing insights to the clients. Also, initiating a change in strategy (If needed).
• ● Work with all teams closely through very hands on approach and work with direct advertisers and Agencies and Ad-networks.
• ● To ensure timely submission of bill at client location & follow-up for payment through regular e-mail reminders.
• ● Generating enquires for the company and converting them to customers.
• ● Resolving customer queries over telephone, email, letter or face to face.
• ● To collect Client Feedbacks from top and middle level of management over phone or email.
• ● Different processes which include, Network approvals, program approvals, tickets (affiliate queries)
• ● Creating/sharing important reports on Daily, Weekly and Monthly basis for some of the most important clients of UK like Swinton Budgeting, Social Growth Technologies, RBS Business Banking, Vodafone (Australia) etc. which include different parameters of reporting.
• ● Compliance audits
• ● Quality checks of different levels (Advertisers as well as Publishers)
• ● Credit Control for Outstanding Payment Process