A

Akshita Jain

Software Engineer

India4 yrs 9 mos experience
Highly Stable

Key Highlights

  • Over 4 years of specialized ServiceNow experience.
  • Proficient in ITOM, ITSM, and CMDB management.
  • Strong skills in process design and administration.
Stackforce AI infers this person is a ServiceNow specialist with a focus on IT operations and service management.

Contact

LinkedIn

Skills

Other Skills

ACLAdministrationAnalytical SkillsApplication DevelopmentBusiness RulesCMDBCMDB HealthCascading Style Sheets (CSS)Change ManagementClient Side ScriptingCommon Service Data Model (CSDM)CommunicationConfiguration ManagementCore JavaDashboards

About

I bring over 4 years of specialized experience in ServiceNow, where I've developed a deep understanding and proficiency in process design, development, and administration across key modules like IT Operations Management (ITOM), IT Service Management (ITSM), Configuration Management Database (CMDB), Service Catalog, CSDM, Reporting and Dashboards. Experience in Discovery, Workflows, UI Builder etc. My expertise encompasses the development and maintenance of essential ServiceNow modules.

Experience

Akamai technologies

Software Engineer II

Jul 2024 – Present · 1 yr 8 mos · Mumbai, Maharashtra, India

Cognizant

3 roles

Sr. Infra Developer

Promoted

Oct 2023 – Jul 2024 · 9 mos

Programmer Analyst

Sep 2021 – Oct 2023 · 2 yrs 1 mo

ServiceNow Intern

Mar 2021 – Jun 2021 · 3 mos

Education

Lakshmi Narain College of Technology & Science, Kalchuri Nagar, Raisen Road, Bhopal-462021

Bachelor of Technology - BTech — Computer Science

Jan 2017 – Jan 2021

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