Shantanu Chitrak — Data Scientist

Data Scientist with a strong foundation in machine learning, data analysis, and business optimization, I specialize in crafting data-driven solutions to solve complex challenges. I developed and deployed customer segmentation models that empowered personalized marketing strategies, leading to a 30% boost in customer retention rates. Leveraging advanced analytics, I contributed to an 18.75% increase in B2B sales and a remarkable 45% increase in B2C sales by identifying trends, optimizing operations, and tailoring business strategies. My expertise includes designing and implementing interactive dashboards in Power BI to present actionable insights and KPIs that drive strategic decision-making. Additionally, I created a dynamic Python-based mapping solution to enable customers to locate active retailer store locations using QR codes, enhancing user experience and engagement. With a strong background in Natural Language Processing (NLP), I built an automatic ticket classification model powered by LLMs to analyze customer feedback and accurately route tickets to the appropriate departments, significantly improving operational efficiency. My ability to combine data science with business acumen has also led to financial insights that enhanced profit margins by uncovering key areas of operational profitability. Skilled in Python, SQL, Power BI, Machine Learning, Deep learning, NLP, Gen AI and data visualization, I thrive in roles requiring advanced modeling, predictive analytics, and data interpretation. Passionate about understanding customer behavior, I use data to uncover trends, tell compelling stories, and deliver impactful solutions that drive business growth. With a focus on innovation and efficiency, I aim to bridge the gap between data science and business strategy, creating measurable value for organizations.

Stackforce AI infers this person is a Data Scientist specializing in Marketing Analytics and Customer Insights.

Location: Maharashtra, India

Experience: 2 yrs