Sep 2022 – May 2024 · 1 yr 8 mos · Gurugram India and San Jose USA · Remote

• Working on multiple high-impact projects with a team that is distributed across continents.

Jan 2015 – Aug 2022 · 7 yrs 7 mos · Ottawa, Ontario, Canada · Hybrid

• Program managed the development of multiple software products using Agile software program management techniques (Scrum).
• Planned project activities, estimated efforts, resources and time
• Daily stand-up scrum meetings, roadblock removal, artifact preparation
• Drove project activities including regular status meetings to ensure timely delivery
• Monitored and reported on project progress, as well as managed risks and issues
• Program managed the development of a state-of-the-art software tool which uses real-time feeds from Twitter and provides actionable business data to customers in Canada’s Real Estate and RESP sectors. The main programming language used was JAVA. Was instrumental in relocating the Moncton office to Ottawa.

May 2012 – Dec 2014 · 2 yrs 7 mos · Gurugram India · On-site

• Project managed various activities including business development for a new marketing startup

Mar 2007 – Apr 2012 · 5 yrs 1 mo · Noida, Uttar Pradesh, India · On-site

• As a Project Manager, Project managed highly technical embedded software projects. Helped grow a small software team into a large, process-oriented, productive team.
• As a Applications Manager, expanded and transformed a small team of engineers into a full-fledged Centre of Excellence to provide technical support to enterprise customers worldwide.
• Brought-in new processes and tools to improve efficiency and effectiveness of the group
• Established strong, interactive relationships to collaborate with internal groups worldwide
• Lead weekly problem status meetings, ensured timely problem resolution
• Created and improved metrics, analyzed trends to improve productivity
• Hired, coached and motivated employees, conducted annual performance reviews

Sep 2005 – Mar 2007 · 1 yr 6 mos · Bengaluru, India

• Program managed the development of Freescale MPC7448 processor based AMC board (PrAMC-6201) working directly with various teams such as software, hardware, verification, documentation, CAD and marketing. Used the waterfall model to manage the projects. The teams were spread across continents. Worked in a matrix environment with a team of over 50 people spread across continents. The product was delivered on time and within budget. Helped build the Program Management Office at the Bangalore center.
• Interfaced with cross-functional teams around the world over the life-cycle of the program
• Developed, maintained and tracked schedule in MS Project
• Monitored and managed risks, issues and dependencies
• Provided regular status report to upper management through PowerPoint presentations
• Collaborated with SMEs to ensure that project plans are adhered to
• Resolved or escalated issues in order to ensure that the project is on track

Feb 2004 – Aug 2005 · 1 yr 6 mos · Noida, India · On-site

• Program managed multiple software projects working with the development teams in Noida and marketing team in California. The products were focused on NGN market building application servers and applications for TDM and hybrid networks.
• Prepared project plans including scope, budget and resource requirements
• Tracked project milestones and deliverables
• Prepared work breakdown structure (WBS) using Microsoft Project.
• Conducted regular meetings to track status
• Presented project status to management
• Resolved or escalated issues
• Delivered / completed projects on time and within budget

Jun 2002 – Feb 2004 · 1 yr 8 mos · Gurugram, Haryana, India

• Established a Program Management Office at the Research and Development center in Gurgaon, India. Program managed the design, development and delivery of software for multiple products
• Project managed a team of over 30 people located across continents
• Regular status meetings, issue resolution, status reporting, documentation requirements
• Hired program manager and a quality manager
• Instrumental in obtaining ISO certification for the facility
• Helped expand the lab, introduced new meeting software, brought general discipline

Sep 1998 – May 2002 · 3 yrs 8 mos · Petaluma, California, United States · On-site

• Managed a team of over 75 test engineers and 30 software developers in Bengaluru India with regular site visits to India, daily work reports, contract management, monthly salary payment approvals and hardware shipment as part of my responsibilities.
• Worked on RFPs and bid management to provide comprehensive, timely Alcatel bids to customer tenders for Next Generation Digital Loop Carrier systems.

Sep 1991 – Aug 1998 · 6 yrs 11 mos · Ottawa, Ontario, Canada · On-site

• Designed and implemented data networks for various buildings of the Government of Canada by putting together RFP responses which included the technical design, financial proposal and timeline. The design included routers, hubs, cat5 cabling and related accessories. Exceeded the department's sales target by over 50%. Project managed the implementation after the bid was won.
• Acted as a technical advisor to the counterparts in the government departments

Apr 1983 – Aug 1985 · 2 yrs 4 mos · Canada

• Built the financial base for further education after emigrating from India to Canada