May 2019 – Jun 2019 · 1 mo · Sydney, Australia

Jan 2019 – Apr 2019 · 3 mos · North Ryde, New South Wales, Australia

Oct 2018 – Dec 2018 · 2 mos · Sydney, Australia

Aug 2017 – May 2018 · 9 mos · Sydney

• Involved in functional test automation for Salesforce Service and Sales cloud using Cucumber, Selenium, Java, Maven and GoCD.
• Migrated existing automated tests to run on an headless browser from a GoCD server.

Mar 2017 – Aug 2017 · 5 mos · Sydney, Australia

• Working with business stakeholders towards User Acceptance And Business Readiness testing (UAT and BRT) on projects implementing Optus Fixed Broadband offerings via access technologies of ADSL2+(ULL/RDSL),HFC cable and NBN(FTTB/N,HFC,FWBB,FBB) . Covering new and existing residential, SMB, and enterprise customer journeys experienced while ordering broadband products (plans and modems) over online platform via various compatible web browsers on desktops ,Android and iOS mobile devices.
• Tested home phone line porting and NBN service transfer from another service provider to Optus.
• Felicitated UAT testing for an OSS migration project.

Sep 2016 – Oct 2016 · 1 mo · Greater Sydney Area

• Worked on Identity and Access Management (IDAM)

Dec 2014 – Jul 2016 · 1 yr 7 mos · Noida, Uttar Pradesh, India

• Led the planning, management and execution of test activities for software projects spanning telecom, e-commerce and energy domains. Involved in hands-on test execution and responsible for test deliverables of a team of six Sr. Test Analysts. Managed and balanced stakeholders’ expectations w.r.t. software quality.
• Ran org. wide training programs on Test Driven Development
• Performed rigorous RCA of all major defects to seek appropriate changes in design and development processes thereby achieving 15% reduction in defect injection rate
• Implemented corrective and preventive action plans as part of continuous process improvements

Aug 2014 – Nov 2014 · 3 mos · Noida

• Providing consultancy to clients on their software projects
• Taking end to end IT project work specially in areas related to QA/Software Testing with more focus on Telecom domain.
• Helping clients in fulfilling their temporary staffing requirements .

Jun 2012 – Aug 2014 · 2 yrs 2 mos · Noida, Uttar Pradesh, India

• Led functional, performance and automation test teams working on testing Session Border Controller (SBC) product for a big telecom player in USA. Collaborated and resolved conflicts /dependencies with geographically distributed stakeholders. Managed test tool vendors selection process evaluating and selecting from among multiple vendors. Supported field deployments with SBCs deployed at several Tier-1 telecom carriers like Verizon, British Telecom, and Comcast.
• Achieved 14% improvements in Defect Removal efficiency by doing RCA of field defects, taking corrective and preventive actions to eliminate systemic issues in testing process
• Performed RCA to identify and address those causes that led to majority of defects thereby achieving overall defect reduction of 28% in an year

Jul 2008 – May 2010 · 1 yr 10 mos

• Played role of manager, lead and /or individual contributor based on the project team size and requirements.
• Plan and perform software project activities, track, manage and report test progress, perform technical/process/bug reviews ,release software out of QA.

Jun 2008 – Jun 2012 · 4 yrs

• Led and performed testing of telecom products like IMS compliant SIP Application Server, enterprise Voicemail applications and IPTV applications. Defined KPIs to see trends on project health, team performance and product quality and brought out systemic improvements in development/test processes. Responsible for hand-on test simulation tool development, testing and support. Setup the offshore lab and the team for iiTV functional testing and automation.
• Went to NSN US Office (Irving, Texas, US) for 4 months in 2011 for planning integration testing with third party vendors coming in from across the globe

Jun 2006 – Jul 2008 · 2 yrs 1 mo · Noida, Uttar Pradesh, India

• Technically led development of automation test Framework and automation of test suites for GENBAND SIP Application Server (SAS). Evaluated automation test tools, identified test cases for automation, gathered, captured and analyzed automation requirements. Technically guided high level design and troubleshooting, planned test activities (IT test planning, ST test planning).
• Executed manual /automated tests and achieved test efficiency improvements of 32% through automation over a 8 months period
• Achieved ROI gains across telecom projects by reuse of developed automation frameworks, libraries and test tools

Jan 2003 – May 2006 · 3 yrs 4 mos

• Involved in development and testing of telecom products and applications

Jul 1999 – Sep 2002 · 3 yrs 2 mos

• Mentored and led a team of Software Engineers, setup lab, wrote and executed performance and automation test cases and test scripts .