Y

Yash Agrawal

Software Engineer

Bengaluru, Karnataka, India2 yrs 2 mos experience
Most Likely To Switch

Key Highlights

  • Designed a caching framework reducing latency by 50%.
  • Enhanced WFM software using advanced forecasting techniques.
  • Provided critical feedback on software development practices.
Stackforce AI infers this person is a Software Engineer with expertise in SaaS and Machine Learning.

Contact

LinkedIn

Skills

Core Skills

Software DevelopmentMachine Learning

Other Skills

ARIMAAndroid DevelopmentAndroid SDKAndroid StudioBigQueryC (Programming Language)C++Code EvaluationData Structure and AlgorithmsDatabase Management System (DBMS)Feedback on Testing PracticesForecastingGolangJavaNumPy

Experience

Uber

Software Engineer

Oct 2024 – Present · 1 yr 5 mos · Bengaluru, Karnataka, India

  • Diagnosed high error rates and elevated latency in a gRPC endpoints by
  • analyzing downstream service behavior and dependencies.
  • Designed and implemented a caching framework in Golang, using Redis as the backend.
  • Improved endpoint performance by reducing latency by 50% and increasing availability and reliability.
gRPCRedisGolangSoftware Development

Sprinklr

Product Engineer - ML Team

Jan 2024 – Jun 2024 · 5 mos · Gurugram, Haryana, India · On-site

  • Worked on the company’s Work Force Management (WFM) software to reduce contact center costs by predicting employee requirements, including forecasting call volumes, calculating staffing needs, and scheduling shifts.
  • Benchmarked the company’s current time series forecasting model against Google’s BigQuery ARIMA+ and Amazon Forecast models to evaluate their relative effectiveness.
  • Conducted research on transitioning from a single-channel (calls) contact center to an omnichannel (calls, live chat, email) contact center.
Time Series AnalysisForecastingBigQueryARIMAOmnichannel StrategyMachine Learning

Birla institute of technology and science, pilani

Teaching Assistant

Aug 2023 – Dec 2023 · 4 mos

  • Assisted Prof. Swaroop Joshi at BITS Pilani, Goa to evaluate student submissions in ’Software Development for Portable Devices’ course via viva
  • assessments.
  • Provided feedback on code readability and testing practices.
Code EvaluationFeedback on Testing Practices

Education

Birla Institute of Technology and Science, Pilani

Bachelor of Engineering - BE — Computer Science and Engineering

Aug 2020 – Jun 2024

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