Oct 2023 – Jul 2024 · 9 mos · Noida, Uttar Pradesh, India · On-site

• Achieved delivery PWAs & Mobile Apps in SAP CX & Angular for Nerolac, Simpolo, and major brands in India
• Delivered 20+ cross-functional projects on time and within budget, achieving an average stakeholder satisfaction score of 4.8/5.
• Led end-to-end planning and execution of a $2.5M project portfolio, improving on-time delivery rate by 35% through agile adoption.
• Implemented a project governance framework that reduced scope creep incidents by 45% and improved audit readiness across all initiatives.
• Managed vendor and third-party relationships, negotiating contracts that saved ₹30L in outsourcing and procurement costs.
• Standardized risk management practices across 10 projects, decreasing risk exposure scores by 28% year over year.
• Utilized tools like JIRA, Asana, and MS Project to streamline task tracking and reporting, reducing manual effort by 50+ hours/month.
• Conducted root cause analysis and retrospectives that led to 15% reduction in rework and continuous process improvement.
• Trained and mentored 12 junior project managers and coordinators, enhancing team productivity and internal promotion rates.
• Facilitated cross-functional workshops and stakeholder reviews, resulting in 98% requirement clarity before execution phase.

Nov 2020 – Sep 2023 · 2 yrs 10 mos · On-site

• Delivered 15+ enterprise projects on time and within budget, resulting in 98% client satisfaction across multiple geographies.
• Increased revenue by $5M YoY by streamlining delivery operations and aligning teams with business goals.
• Reduced project turnaround time by 35% by implementing Agile governance, metrics-driven tracking, and continuous delivery pipelines.
• Improved resource utilization by 28% by optimizing team allocation across projects based on skill mapping and workload forecasting.
• Enhanced delivery quality by 30% through implementation of standardized QA processes and Agile best practices.
• Secured a 3-year contract extension with a key client by ensuring flawless delivery and proactive stakeholder communication.
• Mentored and led a team of 40+ PMs, Scrum Masters, and developers, building a high-performance delivery culture.

Sep 2017 – Oct 2020 · 3 yrs 1 mo · On-site

• Delivered large-scale,technical cross-functional programs by aligning goals across 5+ departments, ensuring a 30% reduction in project delivery time.
• Sold the value of a new product initiative to key stakeholders, securing cross-departmental buy-in and driving a successful launch that generated $2M in new revenue within the first quarter.
• Led end-to-end program lifecycle—from planning and execution to stakeholder communication—achieving a 95% stakeholder satisfaction rate.
• Cataloged project risks, lessons learned, and cross-functional dependencies across 10+ concurrent programs to streamline knowledge sharing and improve future planning accuracy.
• Influenced cross-functional stakeholders to adopt a unified release cycle, resulting in a 20% improvement in delivery predictability across engineering and product teams.
• Acquired a deep understanding of business processes and objectives to guide strategic planning and execution of high-impact IT transformation initiatives.

Aug 2015 – Sep 2017 · 2 yrs 1 mo · On-site

• Defined and prioritized features based on data from 20K+ monthly active users, increasing feature adoption by 35% in 3 months.
• Partnered with data teams to design and launch a recommendation engine using ML models, resulting in a 22% uplift in user engagement and 15% boost in conversion rate.
• Drove 50+ A/B tests over 12 months, optimizing onboarding flows that reduced drop-off by 28% and improved user retention by 17%.
• Created and maintained KPI dashboards for real-time analytics, improving decision-making speed by 40% across product and marketing teams.
• Led a cross-functional team of 12 (engineers, designers, analysts) to launch a product that scaled to 100K+ users in under 6 months, with 99.9% uptime.
• Utilized cohort analysis and NPS surveys from 10K+ users to guide feature prioritization, resulting in a 25-point improvement in NPS over 2 quarters.
• Identified a high-churn segment via usage data and implemented targeted features that reduced churn by 18% YoY, saving approx $450K in ARR.

Sep 2013 – Aug 2015 · 1 yr 11 mos · On-site

• Enabled a 30% increase in sprint velocity by removing blockers and facilitating seamless daily Scrum ceremonies.
• Improved team productivity by 25% by coaching three cross-functional teams on Agile principles and Scrum best practices.
• Reduced sprint spillover by 40% by implementing effective sprint planning and retrospective action tracking.
• Increased stakeholder satisfaction scores by 20% through regular backlog grooming and improved transparency.
• Achieved 95% sprint delivery accuracy by fostering a culture of accountability and continuous improvement.
• Boosted team collaboration by initiating Agile maturity assessments and action plans across two Scrum teams.
• Accelerated feedback loop by 50% by integrating CI/CD practices and improving sprint review processes.
• Started my entrepreneur journey as Proprietor

Jun 2011 – Aug 2013 · 2 yrs 2 mos

• Managed 15+ projects from initiation to completion, ensuring on-time delivery and maintaining 90%+ client satisfaction by closely monitoring progress and addressing any challenges that arose during the project lifecycle.
• Developed and maintained detailed project plans, schedules, and work breakdown structures (WBS), optimizing resource allocation and timelines to achieve a 20% increase in project efficiency.
• Coordinated cross-functional teams, including developers, designers, and stakeholders, to ensure alignment on project goals and deliverables, resulting in a 25% improvement in team collaboration.
• Tracked project progress using JIRA, producing weekly and monthly status reports to stakeholders and ensuring 100% visibility of project timelines, budgets, and risks.
• Led daily stand-up meetings, sprint planning, and retrospectives for Agile projects, fostering a continuous improvement environment that resulted in 15% faster delivery times for key milestones.
• Managed project budgets, ensuring that costs were controlled within 10% of the initial estimates, and provided quarterly budget updates to senior leadership, helping in making data-driven decisions.
• Identified and mitigated potential risks early, resolving 80% of risks before they impacted project timelines and helping reduce project delays by 15%.
• Ensured quality control by working closely with QA teams, overseeing the user acceptance testing (UAT) process, and reducing defects by 10%, ensuring deliverables met client expectations.

Jun 2010 – May 2011 · 11 mos

• Developed and maintained 5+ PHP-based web applications, collaborating with senior developers to ensure code quality and reduce bugs by 30% during the first year.
• Worked with the front-end development team to integrate API services and deliver a seamless user experience across 3 customer-facing websites.
• Assisted in the optimization of existing PHP code, improving load times by 25% and enhancing website performance for over 1,000 active users.
• Debugged and resolved over 50 tickets in the project management system, ensuring 95% of issues were closed within the SLA.
• Conducted unit and integration testing for all new features, ensuring 100% of features passed QA before deployment to production.