Sep 2024 – Present · 1 yr 8 mos · Bengaluru, Karnataka, India

• Delivered mission-critical backend features for global returns orchestration platform, including Instant Refund workflows, comms integration and order cancellation APIs.
• Led performance and scalability initiatives, incorporating stress testing and asynchronous flow optimization to prepare for seasonal traffic surges.
• Enhanced core platform capabilities by enabling multi-tenancy, integrating shipment tracking, and improving eligibility checks for returns.
• Diagnosed and resolved high-impact production issues, such as refund mismatches and shipping label generation failures.
• Strengthened operational excellence through improved alerting mechanisms, incident playbooks, and change request management.
• Owned end-to-end development of high-priority modules like return preferences and order audit tracking for critical business use cases.
• Gained expertise in Java, Spring Boot, Azure SQL, Kafka, Kubernetes, and cloud-based DevOps pipelines.
• Proactively drove technical debt reduction and contributed to architectural improvements and innovation initiatives.

Jul 2022 – Sep 2024 · 2 yrs 2 mos · Bengaluru, Karnataka, India

• Delivered functional enhancements and system upgrades across multiple backend modules, including codebase modernization and API migrations.
• Led quality assurance for payment system integrations, API validation, and automated testing suites, ensuring robustness and accuracy.
• Automated refund adjustment workflows and implemented fault-tolerant mechanisms to enhance reliability and scalability.
• Conducted performance and load testing across critical services to optimize system efficiency.
• Integrated SonarQube for code quality analysis, improving test coverage and maintainability.
• Authored technical documentation for APIs and platform modules, facilitating onboarding and knowledge transfer.
• Collaborated with cross-functional teams on release planning and deployment coordination for business continuity.