Lalit Adhikari

SRE (Site Reliability Engineer)

Ranikhet, Uttarakhand, India4 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in building scalable cloud solutions.
Strong background in Linux and AWS technologies.
Proven problem solver with a focus on automation.

Stackforce AI infers this person is a DevOps Engineer specializing in cloud infrastructure and automation solutions.

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Skills

Core Skills

LinuxAwsNetworking

Other Skills

AWS CloudFormationAWS LambdaAmazon DynamodbAmazon EC2Amazon S3Amazon VPCAmazon Web Services (AWS)AnacondaBash ScriptingC++CRONTABChatGPTClusterComputer NetworkingCustomer Relationship Management (CRM)

About

As a passionate DevOps Engineer with expertise in Linux, AWS, MySQL, Kubernetes, Docker, Jenkins, Terraform, Bash Scripting, and a love for automation, I am dedicated to building and managing scalable, reliable, and secure cloud-based solutions. With my deep understanding of infrastructure and application architecture, I am committed to delivering innovative and effective solutions that optimize performance, reduce costs, and improve operational efficiency. I am a problem solver, a continuous learner, and a collaborator who is always looking for ways to improve and grow.

Experience

Glowtouch technologies

Reliability Engineer

Dec 2022 – Present · 3 yrs 3 mos · Mangaluru, Karnataka, India · Remote

1. Provide technical support to customers via chat, email, and phone
2. Troubleshoot and resolve issues related to domain, DNS, and email configurations
3. Collaborate with other teams to resolve complex technical issues
4. Communicate technical information clearly and concisely to customers
5. Document customer interactions and issues in a detailed and organized manner
6. Continuously improve technical knowledge and skills through training and research
7. Provide timely and effective resolutions to customer issues
8. Handle multiple chat sessions concurrently, while maintaining a high level of customer satisfaction

LinuxAWSMySQLKubernetesDockerJenkins+2

C-zentrix

SRE

Dec 2021 – Dec 2022 · 1 yr · Gurugram, Haryana, India · On-site

1. Provide support to worldwide customers via chat, call, desktop sharing and email in solving their issues related to our solution meeting their expectations along with highest level of customer satisfaction.
2. Handling escalations and high priority cases for fast resolution where multiple teams needs to be involved.
3. Troubleshooting includes analysing, fixing issue related to Linux performance issues, networking issues application issues, deploying patches.
4. Scheduling jobs using CRONTAB, experience of working with FTP, SFTP, IVR, SSL.
5. Mostly work in Putty for accessing instances & DB for Log monitoring, Analysing root causes etc.
6. Worked as a Team Lead at client-side mentoring the team members for handling complex cases in order to demonstrate deep-dive and deliver results.

LinuxNetworkingCRONTABFTPSFTPSSL+1