Mark Woollen

CEO

Charlotte, Metro36 yrs 2 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Over 25 years in financial services consulting.
  • Expert in digital transformation and technology implementations.
  • Proven leadership in driving innovation and process optimization.
Stackforce AI infers this person is a Fintech consultant with extensive experience in digital transformation and program management.

Contact

Skills

Core Skills

Consultancy ServicesProgram ManagementFinancial ServicesInformation Technology

Other Skills

Agile MethodologiesAgile PrinciplesAgile Project ManagementAnalyticsApplication Portfolio ManagementArchitecture FrameworksArtificial Intelligence (AI)Artificial Intelligence for BusinessBankingBusiness AnalysisBusiness Intelligence (BI)Business Intelligence ToolsBusiness Process ImprovementBusiness Process MappingCRM

About

I am a seasoned financial services consultant with over 25 years of experience bridging technology and business needs to deliver transformative outcomes. My expertise lies in orchestrating complex technology implementations, streamlining processes, and driving innovation in the financial services sector. I bring a proven ability to lead cross-enterprise initiatives, foster collaboration across stakeholders, and deliver value in fast-paced environments. Key Areas of Expertise Program and Project Leadership: Expert in Program Management Office (PMO) execution, leveraging certified Agile and Scrum techniques to ensure successful delivery. Digital Transformation: Spearheading major technology conversions and implementations in retail banking, CRM/MRM, online/mobile banking, mortgage, lending, and cryptocurrency. Enterprise Process Optimization: Enhancing efficiency through Lean and Six Sigma methodologies. Technology Enablement: Delivering enterprise-grade solutions in distributed systems architecture, vendor selection, configuration management, and advanced data analytics. Risk and Compliance: Expertise in regulatory compliance, enterprise architecture, and risk management strategies. I am passionate about solving complex business challenges by combining innovative technologies with strategic vision and process improvement. My leadership style emphasizes collaboration, creativity, and a results-driven approach that empowers teams to succeed. Let's connect to discuss how we can create meaningful change in the financial services landscape.

Experience

Figure8

Sr. Consultative Advisor

Oct 2025Present · 5 mos · Charlotte, North Carolina, United States · Hybrid

  • Senior Consultative Advisor | Driving Growth and Operational Excellence in ITAD and Device Retirement Programs | Figure8 Onsite
  • As a Senior Consultative Advisor at Figure8 Onsite, I partner with clients to strengthen and scale their IT Asset Disposition (ITAD) and device retirement programs. My focus is on helping organizations recover maximum value from retired technology assets—securely, sustainably, and efficiently.
  • With a background in technology consulting and digital operations, I bring a strategic lens to process optimization, partner management, and end-to-end asset lifecycle improvement. At Figure8 Onsite, I’m focused on:
  • Enhancing ITAD program performance through data-driven insights and operational best practices
  • Expanding client adoption and program reach through consultative engagement
  • Promoting secure data handling, certified recycling, and responsible e-waste management
  • Together we're building a modern, compliant, and scalable ITAD program that align with corporate sustainability goals and deliver measurable business impact.
IT Asset DispositionProcess OptimizationData-Driven InsightsConsultative EngagementConsultancy ServicesProgram Management

Sei

Industry Consultant

Nov 2024Nov 2025 · 1 yr · Charlotte, North Carolina, United States · Hybrid

  • Experienced Consultant | Systems Evolution, Inc. (SEI)
  • As an experienced consultant at SEI, I bring over 25 years of expertise in delivering innovative business and technology solutions to clients across diverse industries. At SEI, I am part of a team that thrives on collaboration and empowerment, delivering superior value through strategy and operations, technology enablement, data and analytics, and security and compliance.
  • I specialize in:
  • Leading transformative technology implementations and process optimizations.
  • Partnering with clients to solve complex business challenges with actionable, tailored solutions.
  • Driving program and portfolio management excellence using Agile and Lean methodologies.
  • SEI’s employee-owned, flat-structure culture allows me to make a real impact for our clients and foster innovation without hierarchy or bureaucracy. I'm excited to contribute to SEI’s mission of delivering world-class consulting services while empowering clients to achieve their goals.
Consultancy ServicesProgram ManagementAgile Project ManagementFinancial ServicesInformation Technology

Hobbs madison, inc.

Associate Managing Director

Dec 2023Jul 2024 · 7 mos · Charlotte, North Carolina, United States · Hybrid

  • Associate Managing Director, brings over 25 years of technology solutions and program delivery specializing exclusively in the financial services industry. Specific focus in custom enterprise software integration, retail delivery and executive / organization / IT strategy.

Finsiders

Member Board of Directors

Jan 2019Present · 7 yrs 2 mos · Charlotte, North Carolina, United States · Hybrid

  • With backgrounds in finance, technology, and entrepreneurship, we thrive on challenges, united in our mission to reshape the financial landscape. Together, we forge ahead, fueled by creativity and commitment, to redefine the future of finance. As a board member, and treasurer, I support local/regional events dedicated toward connecting, networking and collaborating with other passionate people in financial services, banking, credit unions, and fintechs.

Central piedmont community college

Advisory Committee Member

Nov 2018Nov 2020 · 2 yrs · Charlotte, North Carolina

  • Central Piedmont Community College (CPCC) is commitment to ensuring students have the core skills they need for personal, academic, and professional success. The Computer Technology Institute of CPCC is working to make a difference in Charlotte's economic growth toward information technology advancement by building strong workforce development programs. I'm proud to be a member of this advisory committee.

Capco

Principal

Apr 2018Jan 2019 · 9 mos · Charlotte, North Carolina

  • Experienced consulting leader helping banks and credit unions apply strategy, technology, innovation and Agile methods to solve real world challenges. Led research and coordinated Capco Digital Partnerships with fintech solution providers of varying size, age and industry strength. Helped Capco grow brand awareness and banking industry relationships in Charlotte and surrounding area.

Agile carolinas

Advisory Board Member

Oct 2017Present · 8 yrs 5 mos · Charlotte Metro

  • Involved with Agile Carolinas "meetup" organization promoting and sharing benefits and lessons of Agile and Scrum across the Carolinas. https://www.meetup.com/agile-26/

Curu

Executive Advisor

Sep 2017Jan 2024 · 6 yrs 4 mos · Charlotte Metro · Hybrid

  • Providing executive technology leadership and resource alignment to Curu Credit, a financial education and credit management startup helping students and millennials establish a sound financial foundation through education, gamification and automation.

Carolina fintech hub

Advisory Committee Member

Mar 2017Present · 9 yrs · Charlotte Metro

  • Carolina Fintech Hub is building an regional network of emerging talent, banks, Fintech startups, consulting firms, regional universities and local, state and federal legislative groups in the Carolinas providing a rich ecosystem for companies and individuals looking to build, learn or grow in the field.
  • https://carolinafintechhub.org

Revtech labs foundation

Industry Advisor

Mar 2017Present · 9 yrs · Charlotte Metro

  • RevTech Labs is a non-profit fintech accelerator providing fintech startups access to world class mentors, capital, and leading financial services organizations; all in the heart of global banking hub Charlotte, NC. I advise and mentor startups enrolled in the RevTech Labs accelerator program sharing expertise/experience in banking and credit union business concepts and connections.

Carlisle & gallagher consulting group

Manager

Jan 2008Jan 2013 · 5 yrs

  • Manager at Carlisle & Gallagher Consulting Group with over 20 years of Technology, Architecture and Project/Program Leadership Consulting in the Financial Services industry. Focusing primarily on Custom Enterprise Software Integration, Technical Design and Delivery, Software Architecture Analysis and Technology Management. Consulting experience dedicated solely in the banking industry including development leadership, technology management and project management. Delivery expertise in Client/Server Technology and distributed Computing Systems for mid to large scale Banking and Financial institutions. Responsible for overall design and technical quality of large enterprise banking solution delivery.

Bank of america

Sr. Management Consultant

Jul 2007May 2008 · 10 mos

  • Technology Management Consultant on USTrust Transition responsible for coordinating performance testing initiatives for 35 highest priority applications. Coordinated performance and capacity requirements gathering for each initiative, building teams using resources from various areas in the bank, overseeing execution of performance tests, and driving initiatives to final results and signoff. All 35 initiatives over 4 major release periods all completed successfully and all applications were successfully deployed to production. Additional responsibilities included reporting overall performance testing status across all initiatives to executive leadership and advising management teams on technology challenges.

Hayden technology, inc.

President, Chief Consultant

May 2000Present · 25 yrs 10 mos · Charlotte, North Carolina, United States · Hybrid

  • Consulting leader in the banking industry providing digital innovation leadership and project/program management. Delivery expertise applying Agile principles in client-server architectures, distributed systems, omni-channel, payments and digital banking solutions for mid to large scale Banking and Financial institutions.
Digital Innovation LeadershipAgile PrinciplesProject ManagementProgram ManagementFinancial Services

Fidelity information services

Sr. TouchPoint Consultant

May 2000Jul 2007 · 7 yrs 2 mos

  • TouchPoint Solutions Architect with area focus in Client/Server Technology and distributed Computing Systems for mid to large scale Banking and Financial institutions. Responsible for overall design and technical quality of TouchPoint solution delivery. TouchPoint is an integrated solution consisting of browser-based frontend, XML web services, host transactions and database integration. Strong problem-solving and communication skills with a heavy focus on CRM.

Platinum technology

Sr. Software Developer

Jan 1998Apr 2000 · 2 yrs 3 mos

  • Development lead responsible for porting data warehouse utility to non-Microsoft platforms.

Broadway & seymour

Consultant

Jan 1990Jan 1998 · 8 yrs

  • Sr. Enterprise Integration Consultant responsible for design, implementation and integration of enterprise distributed solutions for financial institutions.

Education

Georgia Institute of Technology

BS — Computer Science

Aug 1989May 1994

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