SHUBHAM WADKAR

Software Engineer

Washim, Maharashtra, India0 mo experience

Key Highlights

Proficient in Full-Stack Development with MERN stack expertise.
Experience in revamping CRM systems and developing ticketing services.
Strong foundation in Object-Oriented Programming and Database Management.

Stackforce AI infers this person is a Full-Stack Developer with a focus on SaaS applications.

Contact

Skills

Core Skills

Full-stack DevelopmentBack-end Web Development

Other Skills

Apache KafkaBootstrap (Framework)CC (Programming Language)C++Code ReviewCommunicationComputer ScienceContextAPIDatabase SystemsDatabasesDocument Object Model (DOM)EngineeringEnglishExpress

Experience

Traya

Software Developer

May 2023 – Present · 2 yrs 10 mos · Bengaluru, Karnataka, India · On-site

Worked on multiple projects which includes both front-end and back-end.
# FRONT-END
Revamped the Customer Relationship Management (CRM) system.
Created complex functional UI components.
Implemented user-based routing and integrated APIs for seamless data transactions.
Migrated the official website from Next.js 12 to Next.js 14.
Utilized server-side rendering with Next.js 14.
# BACK-END
Developing both front-end and back-end aspects of the Ticketing service, facilitating manual ticket creation by the internal team and automatic updates based on third-party webhooks, using RabbitMQ for data transfer, and implementing WhatsApp Business Account (WABA) notifications to customers for ticket creations and closures. Applied restrictions on ticket creation based on order status and other conditions.
Developed a comprehensive dashboard to display ticket data with filtering options and enabled ticket
assignment to team members. Created a system to assign groups of people to specific ticket categories, using a round-robin method for ticket distribution.