Nov 2022 – Sep 2025 · 2 yrs 10 mos · Hyderabad, Telangana, India

• Designed a scalable notification microservice for the SaaS product Keka HR, handling 20M+ daily notifications across email, Slack, push, in-app, and WhatsApp channels with low latency.
• Enhanced user engagement by 30% and delivery success by 25% through dynamic content personalization, user preference management, and a centralized retry mechanism.
• Achieved 40% cost-efficiency by implementing batch processing, dynamic scaling, and leveraging third-party services, ensuring 99.9% uptime and reliability.
• Developed a loyalty app for agents of the largest Caribbean insurance company, Guardian Group, focusing on a recommendation engine, single sign-on (SSO), optimized database queries, and audit report generation.
• Additionally, built a centralized audit microservice to log and track actions across multiple services.
• Key outcomes included a 42% increase in off-season sales, higher uptake of low-selling products, and a 30% overall sales increase.

Aug 2021 – Nov 2022 · 1 yr 3 mos

• Worked as part of a client-facing team to design and implement a high-availability, disaster-resilient architecture for
• Eversource Energy’s applications.
• Supported operations across three Northeastern U.S. states with a focus on maintaining service continuity during
• frequent storms.
• Enhanced system reliability, ensuring operations were resilient and highly available under adverse conditions.

Nov 2020 – Nov 2022 · 2 yrs

Jan 2020 – Jun 2020 · 5 mos · Nagpur, Maharashtra, India

• Developed a close loop system for precise material weight in containers using C++ on embedded systems.
• Managed digital & analog data from peripherals and output relevant signals for system operation.
• Successfully designed system implemented for MSME, delivering accurate results for clients.