Jul 2024 – Jul 2025 · 1 yr · Bengaluru, Karnataka, India

• Built customer support in the super.money app by integrating FreshDesk apis for creating and managing customer support tickets
• Managed Upi Account Onboarding flow for a user on the app with proper metrics, alerting and monitoring in place
• Solved customer escalation in minimum TAT with SLA of less than 30 minutes
• Reduced the Homepage page fetch errors along with other primary L0 page fetch and action errors by 80%
• Mentored junior developers and interns by onboarding them in the Upi account management flows
• Added custom vpa creation feature in the super.money app with user first name and last name with some set of configurable rules
• Contributed to the design discussion of the api gateway along with widget framework being created for building extensible UPI application

Sep 2023 – Jul 2024 · 10 mos · Bengaluru, Karnataka, India

• Building Widget Framework for Super.Money UPI third-party payments application.
• Actively participated in the design discussion with cross-functional teams.
• Primary point of contact for UPI account management flows within the application.

Aug 2022 – Sep 2023 · 1 yr 1 mo · Bengaluru, Karnataka, India

• Awarded as Employee of Quarter Q4 2022
• Designed PDF invoice Generator for Convenience Fees being added on the checkout page for the User App used for compliance by Finance teams for auditing purposes.
• Debugged and fixed third-party payment eligibility issues of LazyPay and Simpl which improved the payment success rates by 5%.
• Improved upon the Dunzo Daily homepage by introducing a theme-based header for the marketplace application which targeted to increase average order value by 20%.
• Implemented Pub Sub design pattern using Google Pub-Sub to publish and subscribe to payments and refund events by deprecating micro-service which reduced infrastructure cost by 20%.
• Owned and Deployed the Out of Stock feature on the Checkout page of Dunzo Daily after performing integration testing, dev-testing, and unit testing of multiple scenarios.
• Participated in PRD discussion of the incoming product features and designed TRDs which highly focussed on improving code quality with adequate LLD/HLD principles.
• Migrated Django-based monolith checkout REST APIs to Golang-based micro-service architecture.
• Involved in the on-call process to understand how monitoring and alerting of micro-services is done in the production environment.

Jul 2021 – Aug 2022 · 1 yr 1 mo · Pune, Maharashtra, India

• Built Kedro pipeline to fetch the data from in house deployed elastic search server and convert the nested JSON documents into pandas data-frames. It is an extraction and transformation pipeline which exposes the dataframes of client snapshots and baseline data by inducing less than 1% delay in time of transformation of the data. The transformed data is then fed to the Big Query server there by creating data warehouse of wifi telemetry data which can be used to get better insights of the information and can be used to serve model for ML pipelines.
• Wrote Jenkins pipeline for the repository.
• Building Cognitive Wifi and Single Client Inference for Root Cause Analysis of Cloud Wifi.

Mar 2021 – Jun 2021 · 3 mos · Hyderabad, Telangana, India

Jun 2020 – Aug 2020 · 2 mos · Mumbai, Maharashtra, India

Jun 2020 – Jul 2020 · 1 mo · Mumbai, Maharashtra, India

May 2020 – Oct 2020 · 5 mos · Mumbai, Maharashtra, India

Apr 2020 – Apr 2020 · 0 mo · Maharashtra, India · Remote

• Scrapy project is a subpart of emerged website of @get-tested-covid19 assigned to me with my colleague is a success. Scrapy dealt with scraping numerous websites to get information about covid19-test centers throughout the 52 US States to help people track the test-centers around them in USA.

Mar 2020 – Sep 2020 · 6 mos

• Crowdsourcing data of Temples all around the globe.
• A full-fleshed web app with numerous functionalities like :
• 1) Efficient Searching (Full length Text Search).
• 2) Geographic Information System implementation using POSTGIS.
• 3) Debouncing for optimized and user responsive front end experience.
• 4)Multi-lingual front end with regional languages.
• Techstack :
• Front-end : HTML5 , CSS3 and Materialize CSS framework
• Backend: Node js (express js) , Python
• Database : Postgres SQL with POSTGIS extension.

Dec 2019 – Jun 2020 · 6 mos

• Designed a Search Engine for efficient Full Length Text Search on ELK Stack and worked in LINUX platform for remote access of the GPU server with knowledge of Networks and Security.