Feb 2018 – Nov 2018 · 9 mos · Singapore

• ZAGG Protocol is privacy-preserving protocol on an account based blockchain. Protocol uses advanced Zero Knowledge Proofs (ZK-SNARKS) to have all public nodes validate private transactions and prevent double spend.
• We building an enterprise-grade blockchain for multiple industry use cases such as Gift cards, Insurance, Remittances etc.

Apr 2017 – Feb 2018 · 10 mos · Noida Area, India

• Core product team to do the public launch of Paytm Payments Bank - designed to expand the horizon of financial inclusion in India.
• Product manager for Retail products & Its features. Built the following products along with the team:
• 1. Savings Account with 4% interest rate and a free virtual debit card with a truly digital experience over Paytm app.
• 2. Super Liquid Fixed Deposits: A fixed deposit provision with a partner bank to offer peak interest rates return and 0% penalty for pre-mature withdrawal.
• 3. Physical Debit Card: A digital flow of ordering the physical debit card from the Paytm app to delivering the card for ATM & POS transactions.

Apr 2016 – Mar 2017 · 11 mos · Noida Area, India

• Product manager for enabling in-store payments (for unorganised merchants) - Paytm QR Solution. Its a Online to offline (O2O) solution - QR Code based POS network enabled number of merchants to accept payments during the demonetisation period and continue to be leading enabler in this segment. Multiple features/enhancements are launched to get the product market fit.

Apr 2015 – Jun 2015 · 2 mos · New Delhi Area, India

• Improving Snapdeal Affiliate Program - Product Changes, Payout Schemes & New Initiatives
• 1. Identified Customer pain points and suggested Affiliate Portal improvements
• 2. Conceptualised Effective Mapping Subcategories to Affiliates for Improved Targeting
• 3. Recommended New Commission structures for Snapdeal Affiliate Program
• 4. Collaborated with Netscribes to improve Onboarding process for new Customer Acquisition

Mar 2015 – Apr 2016 · 1 yr 1 mo · New Delhi Area, India

• 1. Collaborating with various organisations to build up the entrepreneurial ecosystem at FMS Delhi
• 2. Invited VCs, Entrepreneurs & Mentors to enhance the entrepreneurial spirit & support innovative ideas
• 3. Executed Entrepreneurship Summit with events like International Entrepreneurship challenge, E-Conference, Startup Launchpad etc at FMS Delhi

Feb 2013 – May 2014 · 1 yr 3 mos · Chennai Area, India

• Providing production management services to a well renowned insurance client
• Resolved real time issues faced by client in the application within a defined SLA
• Representing the team in various client meetings and status calls regarding issues
• Generating Business Reports of customers on criteria specified by the clients
• Reduced the incoming issues faced by client through automation / fixing the bugs
• Conducted Knowledge transition sessions for newly recruited professionals
• Appreciated by higher management for resolving complex issues faced by client
• Certified in General Insurance Basics conducted as part of the client’s requirements

Jan 2010 – Jan 2012 · 2 yrs · Hyderabad Area, India