Shefali Sharma — Associate Consultant

I am SME @ TCS, where I have been working. I have a Bachelor of Science degree in Mathematics from DAV Dehradun, which has helped me develop strong analytical and problem-solving skills. My core competencies include managing quality, processing payments, and creating dashboards and reports using Microsoft Excel. In my current role, I manage a team of professionals working for US Group Insurance, ensuring that all cheques, wire, refund, and EFT are entered and applied within the target turnaround time. I also conduct on-site evaluations, internal audits, and customer surveys to monitor and improve the quality of service delivery. I have contributed to several significant projects, such as implementing a new payment system, streamlining the workflow, and reducing the error rate. I am motivated by the opportunity to learn new skills, collaborate with diverse and talented colleagues, and deliver value to our clients. I believe I can bring a unique perspective and experience to the team, as I have a background in mathematics and a passion for data analysis and visualization.

Stackforce AI infers this person is a Fintech professional with expertise in quality management and data analysis.

Location: Mumbai, Maharashtra, India

Experience: 6 yrs 9 mos