Sep 2021 – Jun 2023 · 1 yr 9 mos · Bengaluru, Karnataka, India

Dec 2016 – Aug 2021 · 4 yrs 8 mos · Bengaluru Area, India

Jan 2015 – Dec 2016 · 1 yr 11 mos · Bengaluru Area, India

• Business Consulting
• Responsible for offering development for Retail across US & APAC regions for Product and Services practices
• Acquired 8 new clients for the Customer Engagement Platform and 2 clients for services practice
• Closely working with Inside Sales, Business Development and Development teams for various engagements
• Involved in Business Case Development, Strategy development for various Mobility engagements
• Key Accounts: 2 Top global sportswear brands, leading watch brand, 3 leading apparel brands
• Product Development & Marketing - NterAKT
• Conceptualized, designed and developed the Customer Engagement Platform (NterAKT) from scratch
• Designed the Mobile App, CMS and Analytics modules keeping the target audience in mind
• Worked closely with the design and marketing teams for brand development
• Led team of 5 developers, 3 BDAs and 1 Marketing executive
• Account Management & Business Development
• Managed 10+ leading fashion brands for various Product and Services requirements
• SPOC for the Marketing and Retail divisions of top retail brands and Product Development team
• Engaged with the potential leads provided by Inside Sales team to convert them into clients
• Identified potential partners and engaging with them to enhance the product and services offerings

Jun 2012 – Jan 2015 · 2 yrs 7 mos · Bengaluru Area, India

• Managing 5 accounts (brands) from initial client acquisition to project planning and implementation
• Responsible for end to end delivery of projects spanning across CRM - Analytics and Mobility domains
• Developing the strategy and implementation roadmap for Mobile - CoE
• Leading the project implementation by ensuring progress and sharing the status with the key stakeholders
• Analysing the business problems and sharing the recommendations with the senior management team
• Engaging with external and internal partners to build high performing teams
• Training the business user to ensure smooth transition of business processes

Apr 2011 – Jun 2011 · 2 mos · Mumbai Area, India

• Worked as a Summer Intern with the Global Business Services Division.

Jan 2010 – Jul 2010 · 6 mos · Noida Area, India

• Client : Apple Inc
• Project : Development of the Point of Sale application for the Apple stores worldwide

Jun 2009 – Nov 2009 · 5 mos · Jaipur Area, India

• Worked on Implementation of HCL's Bilingual Core Banking System
• Performed Quality Assurance in issuing E-Job Cards to employees under NREGA
• Minimized System Response Time by redesigning Business Logic
• Responsible for System Improvement and Enhancement of HCL HR Access tool