Aman Ahmed

Operations Associate

Norwest, New South Wales, Australia4 yrs 6 mos experience
Most Likely To Switch

Key Highlights

  • Proven track record in operations management.
  • Strong customer service skills developed in high-volume settings.
  • Experience in enhancing team coordination and reporting.
Stackforce AI infers this person is a Full-Stack Developer with strong operational management skills.

Contact

Skills

Core Skills

Operations Management

Other Skills

ASP.NETC#Customer ServiceFull-Stack DevelopmentJavaMicrosoft SQL ServerMySQLSpring BootVisual Studio

Experience

Scentre group (owner of westfield destinations in aus and nz)

Operations & Customer Service Assistant

Aug 2023Present · 2 yrs 7 mos · Sydney, New South Wales, Australia · On-site

  • Managed daily vehicle flow for over 100 customers, achieving a reduction in average wait times by more than 10%.
  • Collaborated with a five-member operations team to enhance daily coordination and reporting, improving accuracy and efficiency by 15%.
  • Developed strong customer service skills while ensuring a seamless experience for all visitors at Scentre Group.
Customer ServiceOperations Management

Cognizant

Programming Analyst

Dec 2021Jun 2023 · 1 yr 6 mos · Noida, Uttar Pradesh, India · Remote

Falcon autotech

Software Engineer

Jul 2021Dec 2021 · 5 mos · Noida, Uttar Pradesh, India

Education

Macquarie University

Master's degree — Engineering Management

Jul 2023Aug 2025

Amity University

Bachelor of Technology - BTech — Information Technology

Jul 2017May 2021

Lal Bahadur Shastri Smarak Javm Sr School

High School Diploma

Apr 2015May 2017

Stackforce found 100+ more professionals with Operations Management

Explore similar profiles based on matching skills and experience