Feb 2023 – May 2023 · 3 mos · Durham, North Carolina, United States

• Research Assistantship under Prof. Nick Carnes
• 1. Data Cleaning and Quality Assurance:
• Spearheaded the meticulous process of data cleaning and quality checks on extensive datasets encompassing state legislators from various states.
• Implemented rigorous standards to ensure data accuracy and integrity, addressing inconsistencies and outliers to enhance the overall reliability of the dataset.
• 2. Classification Schema Development:
• Designed and refined a sophisticated classification schema for precisely assigning job descriptions to state legislators.
• Utilized diverse sources, including official state websites and news articles, to create a comprehensive framework that accurately portrayed the varied roles and responsibilities of legislators.
• 3. Methodology Refinement and Collaboration:
• Collaborated seamlessly with the research team to refine the methodology for coding and classifying job descriptions.
• Ensured a high level of consistency and accuracy across different states, fostering a collaborative environment that encouraged open communication and shared insights among team members.
• 4. Independent Research and Data Enhancement:
• Conducted independent research initiatives to fill gaps in the existing data, enhancing the overall quality and completeness of the dataset.
• Proactively identified areas for improvement, contributing valuable insights to refine the research methodology and address potential limitations.
• 5. Communication of Findings:
• Effectively communicated research findings and recommendations to project leads and team members, emphasizing clarity and conciseness.
• Facilitated a smooth flow of information, fostering a shared understanding of the dataset nuances and promoting informed decision-making within the research team.

Jan 2023 – May 2023 · 4 mos · Durham, North Carolina, United States

• Project: Parker Hannifin
• 1. In-Depth Market Research:
• Led comprehensive market research initiatives to formulate a robust go-to-market strategy for Parker Hannifin's watermakers.
• Conducted thorough analyses of industry trends, competitor landscapes, and consumer behaviors to inform strategic decision-making.
• 2. Market Segmentation and Targeting:
• Identified and strategically targeted a high-potential market segment within Europe's luxury yacht industry.
• Utilized market segmentation techniques to pinpoint opportunities and align product offerings with the specific needs and preferences of the identified customer base.
• 3. Data Analysis and Market Sizing:
• Leveraged advanced data analysis techniques to estimate the market size for Parker Hannifin's watermakers.
• Provided insights into the market's potential, forecasting a substantial $2.2 billion valuation with a projected Compound Annual Growth Rate (CAGR) of 9.1% from 2021 to 2028.
• 4. Strategic Planning and Recommendations:
• Played a pivotal role in developing a go-to-market strategy, translating research findings into actionable recommendations for Parker Hannifin.
• Collaborated with cross-functional teams to align strategic goals with market insights, ensuring a cohesive and effective approach to market entry.
• 5. Communication of Market Insights:
• Effectively communicated market insights and research findings to stakeholders and decision-makers within Parker Hannifin.
• Presented complex data clearly and concisely, facilitating informed decision-making and strategy formulation.
• 6. Forecasting and Trend Analysis:
• Conducted forward-looking analyses, forecasting market trends and potential shifts in consumer behavior.
• Provided proactive insights to anticipate challenges and opportunities, contributing to the development of a dynamic and adaptable market strategy.

Jan 2023 – May 2023 · 4 mos · Durham, North Carolina, United States

• Applied design thinking methodology to tackle design challenges for FanaticusXR as part of the Design Thinking and Innovation course at Duke University.
• Collaborated with a team to identify and understand the specific design challenges faced by FanaticusXR.
• Conducted thorough user research and needs analysis by interviewing 50 stakeholders to gain insights into the target audience and their preferences.
• Employed ideation techniques to generate innovative and creative solutions for enhancing the user experience of FanaticusXR.
• Developed prototypes and conducted usability testing to iterate and refine design concepts.
• Worked closely with team members to create wireframes, user flows, and interactive mockups to communicate design ideas effectively.
• Incorporated feedback from stakeholders and users to iterate and improve the design solutions.
• Presented final design recommendations and findings to the FanaticusXR team, demonstrating the impact of design thinking on problem-solving.
• Applied critical thinking and analytical skills to evaluate the feasibility and viability of proposed design solutions.

Sep 2022 – Dec 2022 · 3 mos · Durham, North Carolina, United States

• Project: Life Skills Foundation
• Developed a KPI dashboard using Tableau by gathering and cleaning 5 yrs. and 4 quarters of data to identify the impact across different services to devise a budget allocation strategy. Defined product backlog for a team of 7 members, and efficiently negotiated sprint goals with stakeholders to reduce project delivery time by 20%.
• http://www.lifeskillsfound.org/

Aug 2022 – Dec 2022 · 4 mos

• Discovered niche product segment with a CAGR of 12.1% by conducting competitive market research and gap analysis; collaborated with marketing and engineering to synthesize data to provide new market penetration
• Proposed product-led growth strategy to increase revenue by 30% based on trend analysis and 20+ user research interviews with industry experts; presented recommendations to senior leadership for buy-in

Aug 2021 – Jun 2022 · 10 mos

• Triaged & deployed over 150 critical & major change requests pertaining to the SAP Plant Maintenance module into production by maintaining an SLA of 2 days, reduced MTTR by 25% for a leading South African energy client
• Modeled bug fix and SWAT team documents by solving 100+ service requests to streamline knowledge transfer and automate tasks leading to a 20% reduction in total monthly operating expenses
• Maximized ticket resolution efficiency to 35% by optimizing an automated ticket resolver system for handling critical outages and unexpected bug fix requests for a team of 150 consultants
• Defined test cases and performed unit, integration & user acceptance testing, reduced failure rate from 40% to 22% in 6 months
• Trained on SAP BASIS Administration and SAP ABAP Development
• Worked on SAP Implementation & Support project for a leading South African Energy company
• Managed Transactional activities, maintenance orders, bug fixes etc.

Jan 2021 – Mar 2021 · 2 mos

• Led a technical team of 6 to develop a B2C Cross-platform mobile application
• Developed a Marketplace for Destination Management Companies using React Native
• Performed research and drafted basic and functional requirements documentation
• Maintained repositories, carried out daily scrum meetings and implemented Agile Methodology

Aug 2019 – Aug 2019 · 0 mo

• Participated in their Marketing campaign to promote subscriptions for the magazine.
• Successfully converted over 50 customers, ran the email campaigns through Mailchimp.