Vaibhav Kedarisetti — Software Engineer

As a ServiceNow Developer, I specialize in designing, customizing, and deploying scalable ServiceNow solutions that align with business needs and enhance IT service delivery. My expertise spans ITSM, CSM, HRSD, and advanced integrations (REST, SOAP). Beyond traditional development, I also explore AI-powered automation and machine learning capabilities within ServiceNow (Predictive Intelligence, Virtual Agent, Performance Analytics) to help organizations move towards smarter, data-driven operations. Key Skills & Contributions: ✅ Developed and optimized ITSM and CSM modules, reducing manual efforts through workflow automation. ✅ Integrated ServiceNow with external systems (APIs, messaging tools) for seamless enterprise connectivity. ✅ Implemented intelligent automation using ServiceNow’s Predictive Intelligence and Virtual Agent. ✅ Troubleshot and resolved technical issues, ensuring system reliability and stability. ✅ Provided training and technical support to drive adoption of ServiceNow solutions. With 5x ServiceNow Certifications (CSA, CAD, CIS-ITSM, CIS-HRSD, CIS-CSM) and multiple micro-certifications, I combine strong development expertise with a passion for AI-driven innovation. My goal is to help organizations achieve digital transformation by uniting automation, AI, and ServiceNow best practices. Let’s connect to explore how I can contribute to your ServiceNow and AI initiatives.

Stackforce AI infers this person is a Full Stack Developer with expertise in ServiceNow and AI-driven automation.

Location: Rajahmundry, Andhra Pradesh, India

Experience: 1 yr 3 mos