Sep 2022 – Present · 3 yrs 6 mos · Noida, Uttar Pradesh, India · On-site

• Tech Stack – C/C++, Python, C#, Linux, CMake
• Self Diagnosis: Implemented a self-diagnostic module to capture real-time device logs using multithreading and optimized memory management, achieving a 95% success rate in log retrieval and reducing issue resolution time by 30%.
• Developed a feature to facilitate export, encryption, and secure storage of device files to either server or USB, improving maintenance workflows and ensuring integrity.
• System Health Monitoring Tool: Designed and developed a network health monitoring component as part of system diagnostics — detects duplicate IPs, performs multi-ping stability checks to ensure packet reception, verifies proxy server status, and continuously monitors the uptime and responsiveness of MagicInfo servers.
• Developed and integrated C++ APIs into a C# application using the LDAP and Kerberos library, enabling seamless cross-language communication between system components.
• Pattern Player: Integrated the Unipicture library to render Ultra HD (2160p) and 4K (3840p) patterns for precise screen calibration, improving visual accuracy, and supporting high-resolution document and image rendering workflows.