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Anjana Singh

Customer Success Manager

Pune, Maharashtra, India8 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in Background Verification and Compliance processes.
  • Strong coordination skills between teams and clients.
  • Proven ability to manage teams effectively.
Stackforce AI infers this person is a skilled professional in BPO and Compliance sectors, specializing in customer success and vendor management.

Contact

Skills

Core Skills

Customer ServiceVendor Management

Other Skills

AccurateNowBackground ChecksBackground verification specialistBusiness PlanningBusiness StrategyCRMClient RelationsCommunicationComplianceIdentity VerificationLeadershipMarket ResearchMicrosoft ExcelMicrosoft OfficeMicrosoft Word

About

Onboarding candidates. Coordination between recruiters, internal team and clients Individual contributor. Start to end process of BGV BGV clearance Vendor Management (VM). SME in BGV and Compliance process Worked for BPO and BPO industry ( APAC), Domestic and global. Team management Quick Learner Smart and dedicated to work Workaholic

Experience

8 yrs 5 mos
Total Experience
2 yrs 9 mos
Average Tenure
4 yrs 11 mos
Current Experience

Springworks

2 roles

Senior Customer Success Lead

Promoted

Oct 2022Present · 3 yrs 7 mos · Pune, Maharashtra, India

Customer ServiceVendor ManagementTeam ManagementBackground ChecksCompliance

Operation Specialist

Jun 2021Oct 2022 · 1 yr 4 mos · Pune, Maharashtra, India

Quess it staffing

Senior Consultant

Apr 2021Jun 2021 · 2 mos · Pune, Maharashtra, India

Magna infotech - a quess company

BGV support and MIS Reportee

Aug 2019Aug 2020 · 1 yr · Pune/Pimpri-Chinchwad Area

Neeyamo

Associate Team Lead

Jan 2017Jul 2019 · 2 yrs 6 mos · Pune, Maharashtra, India

Education

MAEER's Mitsom of College Khothru, Pune 38

Master of Computer Applications (M.C.A.) — Computer Programming

Jan 2014Jan 2017

Annamalai University

Bachelor of Computer Application — Computer Programming

Jan 2012Jan 2014

Indian school bahrain

Master of computer applications — Information Technology

Savitribai Phule Pune University

Master of Computer Applications (M.C.A.)

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