May 2013 – Aug 2013 · 3 mos · San Francisco Bay Area

• Design mobile web templates that enable 2M+ Salesforce developers to build cross-platform mobile applications rapidly in conjunction with other tools in Salesforce Platform Mobile Services
• Conduct user research and design a new concept for Salesforce’s process automation tool (workflows and approvals), which is used by more than 100K organizations

– Present

– Present

Jan 2019 – Oct 2020 · 1 yr 9 mos · San Francisco Bay Area

• Lead the redesign of Medium’s Android and iOS apps up to public beta in Summer 2020; collaborate with product managers and executives to realize the product vision and align with the business strategy; coordinate efforts with multiple designers and scrum teams from both reader and creator experience groups as part of the larger product redesign initiative
• Lead design of reading list on mobile, which enables readers to save stories and personalize their reading experience on Medium; oversee the product launch that resulted in a 16% usage increase over six months
• Manage and mentor a designer on the team
• Revise the process for design <> engineering collaboration within the agile framework to improve working velocity and product quality
• Champion accessibility initiatives and push for cross-function alignment between design, engineering, product, and user happiness; conduct audit across web and mobile surfaces to identify and prioritize issues; build a playbook with engineering to define and enforce accessibility practices
• Write and publish a content guideline to clarify and standardize the use of language across product surfaces

Mar 2011 – Jul 2012 · 1 yr 4 mos · Chicago, Illinois, United States

• Develop rich front-end desktop and mobile web interfaces that integrate with platforms such as Demandware to deliver the best custom e-commerce experience
• Educate both the clients and design team on web best practices to ensure that the team is delivering innovative but viable solutions
• Clients include: Discover Financial Services, L’Oreal, Michaels, Transamerica Insurance

Jan 2009 – Mar 2011 · 2 yrs 2 mos · Chicago, Illinois, United States

• Build interfaces using standards-compliant HTML/CSS/Javascript and educate clients on best practices
• Collaborate with the design team to create original visual designs and help build user flows, wireframes, and schematics while fulfilling client’s objectives, requirements, and functional needs
• Clients include: Driscoll’s, Hanley Wood, Kaspersky Lab, Levi’s, Northstar Travel Media

Sep 2007 – Jan 2009 · 1 yr 4 mos · Chicago, Illinois, United States

• Design websites, web marketing materials, and email campaigns
• Assist front-end web development work and help bridge the gap between web design and development
• Clients include: Apartments.com, Crain’s Chicago Business, Shure

Jan 2007 – Aug 2007 · 7 mos · Chicago, Illinois, United States

• Design public relations print materials for both corporate and consumer needs

Nov 2006 – Jan 2016 · 9 yrs 2 mos

• Blum Center ··· Design brand identity for Development Impact Lab (DIL), a new international development initiative; architect, design, and build a Wordpress-based, responsive site for DIL in three months
• UC Berkeley ··· Collaborate with Professor Marti Hearst to design a new interface for WordSeer, a text analysis tool for Humanities scholars; create graphic illustrations for Professor Robert Glushko’s book “The Discipline of Organizing”

Feb 2006 – Jul 2006 · 5 mos · Chicago, Illinois, United States

• Assist the in-house design team with daily tasks, such as creating landing pages and call-to-action modules for Orbitz.com and Cheaptickets.com