Jul 2022 – Dec 2024 · 2 yrs 5 mos · Bengaluru, Karnataka, India · On-site

• Currently leading Onboarding, KYC, and end-to-end efforts on leveraging AI to build Acquisition platforms

Dec 2020 – Jul 2022 · 1 yr 7 mos · Bengaluru, Karnataka, India · On-site

• 2020-21: Built and scaled IPO and SGB to acquire new investors. Built credit card product (scrapped).
• 2021-23: Built and scaled a multi-product onboarding platform that currently supports all Products within Groww: Groww, Groww Credit, Groww NRI
• Winner, Hackathon 2021. Built Stories at Groww

Dec 2019 – Dec 2020 · 1 yr · Bengaluru, Karnataka

• Introduced sections & 2-teacher model in live classroom to handle a scale of up to 10k students
• Improved assignment attempt rates by 300% through various nterventions in the student journey (in-class
• and post-class)
• Envisioned & built the entire learning journey for students – onboarding to first class attendance:
• Introduced aspects of Gamification to improve attendance by 20%; Improved retention by 5%

Jun 2018 – Dec 2019 · 1 yr 6 mos

• Strategized and implemented 10+ novel Product features that led to US$ 670k/month increase in revenue due to 60% reduction in cancellations; Led engagement drive with restaurant partners across 130 cities to resolve pain points thereby providing a seamless user experience
• Worked closely with Engineering and Product teams of global brands including Domino’s, KFC, McDonalds to manage and develop the relay product which amounts to 15% of overall orders (US$ 2 million/month revenue)
• Collaborated with various verticals including Business, Finance, Supply, Support, Engineering to reduce support calls by 55%; Delivered cost reduction of US$ 1.7 million/year
• Led the enhancements for international payments product (Australia, New Zealand & UK). Resulted in 66% reduction in payment-related escalations and a superior customer experience
• Cross border engagement: Coordinated with Business teams in Australia, New Zealand and UK to facilitate launch in 10+ international cities; Managed Referral Product that resulted in 35% of cabs on-boarded in the international market

Oct 2017 – Jun 2018 · 8 mos

• Expanded distribution channels over strategic platforms such as Google Maps, PhonePe, State Bank of India (India’s largest Bank), and ShopBack Australia leading to ~2% of cab bookings, US$ 26 million yearly revenue
• Headed cross-functional team to re-negotiate contracts with third party vendors, saving US$ 400K per year
• Identified new revenue channels for the company; Led a team of 4 to negotiate and win 13 tenders of Airports Authority of India; winning rate 60%; These channels generated a revenue of US$ 6 million yearly

Jan 2017 – Sep 2017 · 8 mos · Gurgaon, India

• Drove the initiative for franchise model; Constructed its framework, including pricing and marketing strategy from scratch; Conceived unique initiative to leverage 1500 employees and generate 200 leads across 50 cities in India
• Spearheaded a team of 11 across 3 different states of India; Secured contractual buy-ins from 21 Business Franchisees to generate estimated revenue of US$ 0.2 million/month
• Led a team of 10 to orchestrate the strategic recovery program in retail vertical; Recovered US$ 150k in < 2 months with 90% success rate

May 2014 – Jul 2014 · 2 mos · United States

• Spearheaded development of new product from planning to execution of Minimum Viable Product, also provided milestones for future
• Performed extensive market research to enable diversification of company’s services to various industry verticals including HR, R&D, sales, marketing etc.
• Analyzed data and designed creative presentations for executive briefings to diverse clients (from SMEs to Fortune 50)
• Tested new applications and products being stored in a Cloud environment