MILIND BISHT

AI Researcher

Gurugram, Haryana, India4 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Achieved significant voice bot accuracy improvement.
Managed end-to-end voice bot development processes.
Led a team and trained new associates effectively.

Stackforce AI infers this person is a SaaS-focused ML Services Analyst with strong product management and data analysis skills.

Contact

Skills

Core Skills

Product ManagementData Analysis

Other Skills

ASR Requirement DocumentsBusiness AnalysisBusiness Intelligence (BI)Dashboard AnalysisData CollectionData VisualizationDocumentationGPT-4Intent DiscoveryKPI TrackingMicrosoft ExcelMicrosoft OfficeMicrosoft Power BIPRDProblem Solving

About

I am currently working as a ML Services Analyst II at Sprinklr. My job requires me to build, test, and maintain Voice AI models. I have worked on and delivered 10+ projects using my analytical and operational skills. Adding to my list of responsibilities, I am indulged in project and resource management. I am looking to build my ground up for an all-around experience. Some of my acquired skills are Product Management, Data Analytics, Tableau, Advanced Excel, SQL, and Google Suite.

Experience

Sprinklr

2 roles

ML Services Analyst II

Promoted

Nov 2023 – Present · 2 yrs 4 mos · Remote

1. Led a team of 10+ data annotators and QAs, enhancing voice bot model accuracy from 60% to 85%.
2. Managed the end-to-end development process of voice bots, from data collection to product delivery.
3. Created PRDs and ASR Requirement Documents for 5+ projects and comprehensive guidelines for process consistency.
4. Collaborated with product managers and data scientists to train AI/ML models, achieving < 80% accuracy on assignments.
5. Interviewed and trained 4 new associates, ensuring team proficiency and project success.
6. Tracked KPIs to measure the success and impact of ML Service products.

Voice AIData CollectionProduct DeliveryPRDASR Requirement DocumentsKPI Tracking+2

ML Services Analyst I

Jun 2021 – Oct 2023 · 2 yrs 4 mos · Remote

1. Conducted intent discovery for multiple AI voice bots to identify user needs and improve bot interactions.
2. Conducted comprehensive project analyses, identifying and rectifying discrepancies in engineering designs.
3. Managed and sourced third-party resources from UpWork to support model training and execution.
4. Created comprehensive guidelines and documentation to streamline processes and ensure consistency in project execution.

Intent DiscoveryProject AnalysisResource ManagementDocumentationProduct ManagementData Analysis