Shalini Tiwari

Program Manager

Bengaluru, Karnataka, India6 yrs 9 mos experience

Highly StableAI Enabled

Key Highlights

Led $25M AI solutioning programs at Microsoft.
Reduced delivery costs by 57% through strategic optimization.
Recognized with multiple awards for outstanding performance.

Stackforce AI infers this person is a SaaS Program Manager with expertise in AI solutions and strategic project leadership.

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Skills

Core Skills

Project ManagementStrategic ThinkingTechnical Project LeadershipAgile Methodologies

Other Skills

AI SolutionsAgile DevelopmentAgile Project ManagementAnalytical SkillsAutomationAzureAzure DevOpsBudgetingBusiness AnalysisBusiness DevelopmentBusiness Process ImprovementBusiness StrategyBusiness TransformationC (Programming Language)Change Management

About

I currently lead high-value contracts at Microsoft with precision and strategic foresight, delivering measurable outcomes for global accounts. Since beginning my journey as PM, I've successfully driven 30+ large-scale, customer-centric deals across India, APAC & EMEA - crafting tailored industry solutions that address complex business needs. As part of Microsoft’s MCAPS organization, I collaborate with customers worldwide to solve intricate business challenges. This global exposure has sharpened my technical acumen, enhanced my cultural intelligence, broadened my strategic thinking, and deepened my customer-first mindset. Over the years, I’ve grown into a leader who thrives in ambiguity, deciphers business nuances with ease, and leads high-performing teams with composure and clarity. My former role as a SDE at Texas Instruments, where I worked on Citrix products and other advanced technologies has laid a strong foundation for my technical versatility. Beyond my professional pursuits, I'm a passionate advocate for social impact and actively contribute to Microsoft’s CSR initiatives, firmly believing that education and expertise must be used to uplift communities and drive meaningful changes.

Experience

Microsoft

Program Manager 2

Jul 2019 – Present · 6 yrs 8 mos · Bengaluru · On-site

As the Technical PM for the Azure & AI team, I opportunely:
Lead strategic programs of Azure & AI solutions for global clients, and delve into presales dialogues to generate high-value repeat business. Currently, I spearhead large-scale AI solutioning with two transformational programs worth $25M, ensuring readiness for copilot rollout to ~1M users and 50+ agent deployment across customer's critical personas resulting to $60M Azure Consumption Revenue.
Optimize delivery economics by leading a partner-driven model, reducing costs by 57% against baseline.
Capture challenges, risks and issues ensuring effective RAID mitigation strategies preventing the multi-million dollar revenue reversals.
Contribute technical insights to internal systems, enabling the introduction of new features that improves delivery management processes.
Manage program team and their skills-set mapping to use-case requirements with customer.
Coach aspiring professionals looking to explore business/management roles.
Recognized with the “Standout Performer”, "Customer Champion" & "Best PM" awards.

Client DeliveryBusiness DevelopmentProject ManagementTechnical Project LeadershipStrategic ThinkingCustomer Engagement+2

Texas instruments

Application Developer

Jan 2019 – Jun 2019 · 5 mos · Bangalore

Collaborated with the manufacturing infrastructure team on the Citrix servers patch automation project, aimed at streamlining pre and post-patch activities across the organization’s server infrastructure. Additionally, received a pre-placement offer upon successful completion of the internship.
As an Application Developer, I successfully:
Analyzed the existing Windows Server patching process and implemented enhancements that reduced manual effort by 12 days for the Citrix team.
Developed and deployed automation scripts in close coordination with multiple Citrix Operations teams.
Conducted thorough testing in both controlled environments and real-world scenarios to ensure a smooth and reliable rollout.

Process AutomationProject ManagementTechnical Project Leadership

Tata consultancy services

Project Trainee

May 2018 – Jul 2018 · 2 mos

Contributed to the development of a chat application using Java technologies, following agile software development methodology. Additionally, received a pre-placement offer upon successful completion of the internship.
As a Project Trainee, I gained hands-on experience in full-cycle application development, from planning and coding to testing and iteration within an agile framework.

Agile MethodologiesJava