Jan 2023 – Present · 3 yrs 2 mos · Kochi, Kerala, India · On-site

• Perform end-to-end processing of Group and Automobile insurance transactions in US based company with high attention to detail and compliance standards.
• Analyze large volumes of insurance data to identify discrepancies, trends, and opportunities for process improvements.
• Specialize in insurance auditing, ensuring documentation accuracy and adherence to company and regulatory guidelines.
• Maintain and update key operational reports using advanced Excel functions (VLOOKUP, Pivot Tables etc.) to support data-driven decisions.
• Collaborate with internal teams to streamline documentation workflows and reduce processing errors.
• Support back-office operations by handling confidential data with integrity and consistency.
• Recognized as Employee of the Quarter for exceeding performance metrics and demonstrating continuous commitment to quality and efficiency.
• Actively building capabilities in data analysis and reporting, aiming to transition into more analytics-focused roles.