Mar 2023 – Nov 2024 · 1 yr 8 mos · Seattle, Washington, United States · Hybrid

• 1. Managed e2e solution for resource management workflow for 15+ orgs (17K+ employees) across Amazon
• 2. Driven full CI/CD effort for 8 code pipelines collaborating with 6 teams saving 20+ hours of dev effort per week
• 3. Remodeled 35+ APIs for improved error handling for faster resolution of issues & increased customer satisfaction
• 4. Enhanced data sync triggers with event driven updates for data consistency across 400K+ distinct records

Aug 2021 – Mar 2023 · 1 yr 7 mos · Seattle, Washington, United States

• On-Demand Customer Data Deletion
• 1. Designed & implemented highly scalable, event-driven application to process on 5B+ records with 20K+ req/day
• 2. Collaborated with legal, accounting & security stakeholders to gather, manage GDPR compliance requirements
• 3. Achieved serverless architecture using Lambda, EventBridge with help of tools like AWS CDK & Code Pipelines
• 4. Delivered MVP version of the system in ~13 weeks with high scalability, stability and consistency
• Payment Disbursements Automation
• 1. Created Core Payment Workflow to perform payment disbursements using orchestration involving 6+ services
• 2. Automated workflows & approvals which reduced manual errors by 80% and disbursement lag by 5 days
• Performance optimization of Digital receipts system
• 1. Optimized existing service by adding global index on datastore and business logic to identify idempotent requests
• 2. Re-architected backend logic to serve same region regular requests within 300ms and idempotent requests within 150ms and cross-regional calls under 600ms response times at 98% availability
• 3. Onboarded 2 vendors and expanded to multiple regions (NA, EU, FE) resulting in a projected cost saving of $2.2M dollars in reduced contacts by Q4 2023
• Enhance Payment Services Monitoring
• 1. Dived deep into 7+ foundational services & mapped data flow to find effective, efficient metric emission points
• 2. Operationally improved these services by integrating with AWS Cloudwatch custom metric dashboards saving ~60 hours/week of dev effort on high-severity issue investigations
• Other Achievements
• 1. Owned resolution of Log4j Zero-Day vulnerability across multiple services with no customer impact & downtime
• 2. Achieved 90% reduction in e2e testing effort by aligning team to use personal dev stacks to test service, infrastructural changes
• 3. Prototyped and productionized Full-CI/CD for service pipelines using code deployment best practices
• 4. Mentored 3 new-hire-SDEs on payment team’s operations and services

Jun 2020 – May 2021 · 11 mos · Tempe, Arizona, United States

• 1. Researched to present thesis-like doc on automating regulatory software compliances using smart contracts
• 2. Restructured & reorganized file management for NSF SFS students, optimized avg access time to (~5) seconds

May 2018 – Jul 2018 · 2 mos · New Delhi Area, India

• 1. Created server instances & collaborated with cloud technology group and utilized storages, databases etc.
• 2. Familiarized with distributed systems, source control management, virtualization, computer networks
• 3. Estimated different complexities on web app with RSM tool & reduced them by 10% with code refactoring
• 4. Mitigated risks by 40% for vulnerabilities found with technical code reviews, walkthroughs, debugging and testing

Jun 2017 – Jul 2017 · 1 mo · New Delhi, Delhi, India

• 1. Worked with dynamic web apps development group & decreased query processing time by 10-15%
• 2. Developed triggers alerting for clashes, constraints in meeting mgmt project & increased reliability by 50%
• 3. Studied software development lifecycle, practices, cloud computing & services, object-oriented design