Rishabh Singh Sahil

Associate Consultant

Bengaluru, Karnataka, India2 yrs experience

Most Likely To Switch

Key Highlights

Expert in managing high-transaction enterprise merchant portfolios.
Proficient in optimizing payment flows and ensuring system stability.
Strong foundation in data structures and web development.

Stackforce AI infers this person is a Fintech professional with strong expertise in payment systems and user experience design.

Contact

Skills

Core Skills

SqlApi TestingPythonUser Experience (ux)Product DesignApex ProgrammingProcess AutomationPrototyping

Other Skills

Adobe IllustratorAdobe XDApex Data LoaderCLI setCSATFigmaFigma (Software)FinTechFreshdeskInteraction DesignJiraLightning Web ComponentsLinuxMongoDBMySQL

About

I’m currently working as an Associate Technical Consultant at Razorpay. I completed my graduation from SRM Institute of Science and Technology KTR, I bring strong foundation in Data Structures , Problem Solving , Web Development, Data Engineering, SQL , Linux , Numpy. My hobbies revolve around aircraft and defense weapon systems. Most of the time, you'll find me watching content related to defense and geopolitics.

Experience

Razorpay

Associate Technical Consultant

May 2025 – Present · 10 mos · Bengaluru, Karnataka, India · On-site

Managing enterprise merchant portfolios with high annual transactions (Hotstar, Furlenco, Licious, etc.), ensuring 99.9% uptime, accurate settlements, and seamless payment operations across gateways and terminals.
Resolving 150+ monthly merchant technical queries involving APIs, transaction failures, and payment gateway issues through JIRA/DevRev, achieving 95%+ SLA adherence and driving P0 incident resolution within <2 hours.
Driving client success by proactively optimizing payment flows and collaborating with the VAS team on banking architecture.
Troubleshoot and debug Payment Links, Subscriptions & Smart Collect using Postman, SQL, and internal tools.
Collaborate with engineering teams to improve success rates, webhook reliability, and SLA adherence.
Build automation scripts and contribute to knowledge bases to streamline resolution and enhance system stability.

JiraMySQLSQLAPI TestingTableauCSAT+3

Ltimindtree

SDE Intern

Feb 2025 – Apr 2025 · 2 mos · Chennai, Tamil Nadu, India · On-site

Python (Programming Language)MySQLSQLMongoDBLinuxPanda+2

Career break

Personal goal pursuit

Jun 2024 – Feb 2025 · 8 mos · Gorakhpur, Uttar Pradesh

SSB Recommended 2 times, and I was preparing for UPSC CDS , AFCAT , INET and alongside preparing for SSB interviews for TGC , SSC - Tech , SSC Navy Tech , AFCAT entries.

Martpe : powered by ondc

Software Developer

Oct 2023 – Mar 2024 · 5 mos · Bengaluru, Karnataka, India · Remote

https://www.martpe.in/
Designed intuitive UI/UX for Martpe’s applications, incorporating ONDC principles for optimal user experience.
Spearheaded UX initiatives, refining seller app strategies to enhance user interaction.
Implemented advanced strategies to elevate the app through innovative design and user-centric features.

WireframingProduct ConceptFigmaInteraction DesignProduct DesignUser Experience (UX)+1

Smartinternz

Salesforce Developer

May 2023 – Jul 2023 · 2 mos · Remote · Remote

Developed expertise in Salesforce Fundamentals, Process Automation, and Apex coding for custom functionalities.
Utilized VS Code and CLI for Salesforce development, integrating Lightning Web Components and APIs.
Engineered and debugged custom functionalities using Apex, with hands-on experience in Types of Flows & Security protocols.

Apex ProgrammingApex Data LoaderProcess AutomationLightning Web ComponentsCLI set

Designcode labs

Software Developer

Oct 2022 – Dec 2022 · 2 mos · Bengaluru, Karnataka, India · Remote

Managed the creation of MVPs from scratch to final stage, building product road maps, wireframes, and front-end for clients.
Worked cross-functionally with design and development teams to understand client requirements and achieve project goals.
Generated 3.25 lakhs in 3 months and successfully managed the marketing team.

Adobe XDAdobe IllustratorFigma (Software)Interaction DesignPrototypingUser Experience (UX)

Youmewho

Software Developer

May 2022 – Jul 2022 · 2 mos · California, United States · Remote

Researched user trends to implement market strategies for creating a new product based on existing product 'PartyMods', enhancing user experience and increasing customer satisfaction.
Developed workflows and prototypes for testing with a diverse range of ideal users, optimizing team time and effort efficiency.
Organized design sprints and designed screens with a proper design system for mobile and web, incorporating user feedback for development.

Interaction DesignPrototypingUX ResearchUser Experience (UX)