Oct 2018 – Dec 2019 · 1 yr 2 mos · Gurgaon, India

• Credit Risk Strategy
• 1- Pre acquisition Strategy
• 2- Post acquisition Strategy
• 3- Authorization and Fraud control Strategy

Dec 2017 – Feb 2018 · 2 mos · Gurugram, Haryana, India

• Credit Risk Management
• Formulate policies to assess and monitor performance of cross-selling and Credit line management
• Manage authorization (Transaction) rate >92 % across country , category and merchant
• Automated authorization dashboard to facilitate trend analysis and identify factors affecting authorization rate

May 2016 – Nov 2017 · 1 yr 6 mos · Gurugram, Haryana, India

• Credit Risk Management
• Drive cross-sell campaign leveraging Credit bureaus (CIBIL, Highmark)to assess credit risk of customers
• Portfolio management through assessment of risk metrics like share of wallet, On/Off-us trades, Cycle due
• Strategize credit line management through hypothesis generation to increase spend of customers
• Continuous monitoring of 6M portfolio to incorporate appropriate changes to line management policies
• Proficient in SAS, SQL and posses fundamental knowledge about Tableau
• Marketing -
• Established strategic partnership with brands to enhance mutual economic profit to SBI Card and Partners
• Festive season campaign management to augment spend among company employees
• On boarded more than 10 merchant partners for Rewards Program (PC Jewelers, Club Mahindra etc.)
• Sales -
• Spearheaded project to increase the productivity of sales agents across India
• Recommended changes to National Sales Manager basis PAN India field visits and implemented the same
• Achieved 40 % additional sales across as result of increase in productivity of sales agents
• Only MT to be awarded Highest Rating for a project, in leadership program-2016, among 14 MTs
• Collection -
• Performed feasibility and cost benefit analysis of setting up new Inbound Call center for delinquent customers
• Launched new channel to increase customer contactability and revised tele-calling script

Apr 2015 – Jun 2015 · 2 mos · Gurgaon, India

• Market strategy to identify the potential opportunity for Genzyme LSD Product Portfolio in top PSU hospitals across India
• Understood the Decision Making Process of doctors and key determinants of these decisions
• Assessed the Drug Purchase & Approval Process, Reimbursement & Insurance Policies of hospitals
• Mapped the Key Stakeholders, Patient Flow and Referral Pattern in relevant specialities
• Achievements
• Extensive field coverage (Northern India) 6 states (12 cities)