Apr 2024 – May 2025 · 1 yr 1 mo · On-site

• Project-1 : OmniChannel Interaction platform
• Platform : Web Application
• Technology : WebDriver IO with JavaScript, REST Assured with Java
• Description:
• The project aims to develop a robust OmniChannel Interaction Platform that integrates communication across multiple channels, including WhatsApp, SMS, and voice, into a unified interface. It provides features such as customer support chat, voice calling, broadcast messaging, file sharing, product announcements, and call event triggers, enhancing seamless customer interactions.
• Responsibilities:
• Designed, developed, and implemented automated test scripts to streamline manual testing processes for applications.
• Developed and implemented API automation using a Cucumber BDD framework with REST Assured, JUnit, and Java, improving test efficiency and ensuring business reliability.
• Developed and implemented UI automation leveraging a Mocha BDD framework with WebdriverIO, Chai, and JavaScript, ensuring efficient and robust UI test execution.
• Collaborated with software development teams to understand system functionalities and design appropriate automation solutions.
• Developed and executed comprehensive test cases for manual and automated testing of the OmniChannel Interaction Platform, ensuring seamless functionality across WhatsApp, SMS, and voice channels.
• Identified and automated repetitive tasks and workflows, driving significant productivity improvements and streamlining operational efficiency across teams.
• Proficient in generating and customizing Cucumber HTML reports for clear and actionable test execution insights.
• Utilized WebDriverIO for automating interactions with various web page elements such as text boxes, buttons, dropdowns, checkboxes, radio buttons, and labels, leveraging CSS, XPATH, ID, Name, and Class locators.
• Providing regular updates and reports on testing progress, issues found, and resolutions implemented to stakeholders and team members.

Dec 2023 – Apr 2024 · 4 mos · On-site

• Project-2 : HPBX (Hosted Private Branch Exchange)
• Platform : Web Application
• Technology : WebDriver IO with JavaScript, REST Assured with Java
• Description:
• The HPBX project focused on developing and maintaining a Hosted Private Branch Exchange (HPBX) platform, integrating various telephony services for businesses. The project aimed to deliver a robust communication platform with features such as Calling, Auto attendant, IVR, Voicemail, Call forwarding, department calling, Broadcast calling, Call queues, Music on hold, Scalability, Video calling, Call conferencing, Call reporting, Call routing, Call features, Unified communications, API integrations, Blocking, Call flow, Call monitoring, and CDR (Call Detail Records).
• Responsibilities:
• Developed and executed comprehensive test plans and test cases.
• Worked collaboratively to Implement UI automation using WebdriverIO with Mocha test framework using JavaScript language.
• Worked collaboratively to Implement API automation using REST Assured with Cucumber(BDD) framework using Java language.
• Conducted regression testing to ensure ongoing functionality and compatibility across multiple environments.
• Participated in the full Software Life Cycle for testing activities – from Test planning, Test execution.
• Involved in the database testing using SQL queries of the application like checking all the tables in the database whether the data is moving in their respective tables.
• Collaborated with cross-functional teams to identify and resolve issues promptly.
• Analyzed and documented test results, identified defects, and worked closely with the development team for resolutions.

May 2023 – Dec 2023 · 7 mos · On-site

• Project:
• The HPBX project focused on developing and maintaining a Hosted Private Branch Exchange (HPBX) platform, integrating various telephony services for businesses. The project aimed to deliver a robust communication platform with features such as Calling, Auto attendant, IVR, Voicemail, Call forwarding, department calling, Broadcast calling, Call queues, Music on hold, Scalability, Video calling, Call conferencing, Call reporting, Call routing, Call features, Unified communications, API integrations, Blocking, Call flow, Call monitoring, and CDR (Call Detail Records).
• Responsibilities:
• Developed and executed comprehensive test plans and test cases to validate HPBX features.
• Conducted regression testing to ensure ongoing functionality and compatibility across multiple
• environments.
• Collaborated with cross-functional teams to identify and resolve issues promptly.
• Performed API automation using Rest API and Cucumber framework with Java scripting language.
• Analyzed and documented test results, identified defects, and worked closely with the development
• team for resolutions.
• Participated in sprint planning meetings and release activities.
• Contributed to the improvement of QA processes and methodologies.

Dec 2019 – May 2023 · 3 yrs 5 mos · India · On-site

• Project : LIMS (Lab information management System)
• Platform : Web Application
• Technology : Selenium Webdriver with Java Language
• Description:
• LIMS (Lab Information Management System) is an in-house web application designed to streamline laboratory operations by effectively managing samples, registering samples, and associated data. Utilizing LIMS enables the automation of workflows, client records management, and efficient handling of samples and related information within the lab environment.
• Responsibilities:
• Developed and executed comprehensive test plans and test cases.
• Developed and executed automated test scripts using Selenium WebDriver with Java.
• Collaborated with cross-functional teams to understand requirements and testing objectives.
• Applied data-driven testing techniques using Excel and Apache POI for parameterization.
• Used Page Object Model (POM) for modularizing test scripts.
• Collaborated with cross-functional teams including developers, business analysts, and end-users to identify and resolve issues promptly.
• Conducted API Testing using Postman tool for comprehensive testing of backend functionalities.
• Utilized SQL queries to verify data integrity and perform database testing.
• Maintained documentation of defects, test cases, and test execution results for audit and reporting purposes.

Mar 2019 – Oct 2019 · 7 mos · Gurugram, Haryana, India · On-site

• Responsibilities:
• Inspected incoming raw materials and finished products to ensure conformance with mechanical and
• metallurgical requirements.
• Performed metallurgical analysis and failure investigations to assess material defects, root causes, and
• compliance with client specifications