Nov 2021 – Feb 2022 · 3 mos · Gurugram, Haryana, India

• Leading a team of Fraud Analysts for SBI Card
• Building predictive models for Pre-Acquisition and Post-Acquisition credit card customers

Jul 2021 – Oct 2021 · 3 mos

Jun 2019 – Jul 2021 · 2 yrs 1 mo

• Currently working in the Credit Card portfolio for Citigroup Mexico.

Jan 2018 – May 2019 · 1 yr 4 mos · Gurgaon, India

• Performed Channel Integration activities between Partner systems and Deutsche Telekom campaign modules
• Involved in the creation and execution of campaigns based on SAS RTDM (Real Time Decision Management)

Jul 2017 – Dec 2017 · 5 mos · Bonn Area, Germany

• Worked on-site in close sync with the client at Deutsche Telekom headquarters in Bonn (Germany), leading the SAS cluster test team
• Creation and execution of test cases for the custom tools developed by the Development and BPM teams on SAS Customer Intelligence Studio 6.5 and Oracle SQL server
• Working in an AGILE environment, handling ad hoc requests from stakeholders and tracking relevant progress on Jira and HP ALM Quality Centre
• Acting as the interface between Cognizant leadership board and client management team for resourcing and technical activities
• Involved in the publishing of white papers on topics like SAS Real Time Decision Manager and Cloud Marketing

Apr 2017 – Jun 2017 · 2 mos

• Creation and execution of test cases for the custom tools developed by the Development and BPM teams on SAS Customer Intelligence Studio 6.5 and Oracle SQL server
• Working in an AGILE environment, handling ad hoc requests from stakeholders and tracking relevant progress on Jira and HP ALM Quality Centre

Oct 2016 – Mar 2017 · 5 mos

• Collated the data provided by vendors and other system generated one for both first mortgage (FM/HFI) and second mortgage (HE)
• Generated reports via SAS EG for both existing recurring cycles and other adhoc requests
• Handled ad hoc requests by staying in sync with the US SME counterpart on a regular basis
• Performed the data collection by pulling the data from Oracle server and applying queries for optimisation and further refined it for other applications
• Strictly adhered to the Federal Financial Institutions Examination Council (FFIEC) guidelines

May 2015 – Aug 2016 · 1 yr 3 mos · Gurgaon, India

• Prepared and automated weekly/monthly/quarterly/half-yearly/yearly reports being sent to Business Users
• Handled Service Requests and Remedy Tickets (P1-P4)
• Acted as the primary liaison between business users and IT project team for business case, business requirements documentation, performed quality assurance testing
• Involved in the creation and tracking of unit test results via Unit Test Plan and Code Review Checklist
• Performed documentation of defects, preventive methodologies, resolutions, technical learning and leveraging them across the team through knowledge sharing sessions and trainings

Mar 2015 – Apr 2015 · 1 mo · Copenhagen Area, Denmark

• Handled the initial knowledge acquirement and boot camp activities for the project in Copenhagen (Denmark)
• Supporting BAU flow to prepare/refresh monthly data marts in SAS and oracle
• Used KANBAN(Work allocation and tracking tool) to clear off back logs and User requests in SAS Area

Sep 2014 – Feb 2015 · 5 mos · Gurgaon, India

• Prepared source to Target mappings between SAS data warehouse and Oracle individually for SAS and Natural programs for decommissioning of legacy system
• Prepared and automated weekly/monthly/quarterly/half-yearly/yearly reports being sent to Business Users
• Handled Service Requests and Remedy Tickets (P1-P4)
• Acted as the primary liaison between business users and IT project team for business case, business requirements documentation, performed quality assurance testing
• Involved in the creation and tracking of unit test results via Unit Test Plan and Code Review Checklist
• Performed documentation of defects, preventive methodologies, resolutions, technical learning and leveraging them across the team through knowledge sharing sessions and trainings

Apr 2013 – Aug 2014 · 1 yr 4 mos · Gurgaon, India

• Requirement analysis of the campaign with the campaign managers and on-site SMEs
• Building ad hoc campaigns using SAS Customer Intelligence Studio and handling regular executions of recurring campaigns
• Creating campaign logic by applying various SAS CI Studio nodes, estimating target audience for respective campaigns, bifurcating treatment/control and performing A/B testing
• Scheduling the ad hoc and recurring campaign executions on SAS Management Console and Platform Process Manager 7.1
• Access and SAS, monitor analyzes the performance and profitability of both customer and prospect marketing initiatives and incorporate learning into future campaigns

Apr 2012 – Mar 2013 · 11 mos · Gurgaon, India

• Performed gathering and analysis of data variables collected from Customer feedback Surveys, Primary and Secondary Market Research
• Assigned the tasks of developing and implementing innovative SAS strategies of the organization
• Involved in the tuning and massaging of incoming data using SAS code by reformatting, importing, sorting, merging and restructuring
• Generated reports either in different formats such as HTML, PDF or RTF according to the required specifications
• Extensively used SAS Enterprise Guide 4.3 for breaking existing complex SAS programs into a series of logical nodes in process flow diagrams

Aug 2010 – Mar 2012 · 1 yr 7 mos · Gurgaon, India

• Processed datasets using Base SAS and SQL for report generation on a periodic basis
• Generated statistical reports using Finnacle banking software and MS Excel
• Provided statistical analysis and support