Gurmeet Singh

Operations Associate

Gurgaon, Haryana, India8 yrs 7 mos experience

Highly Stable

Key Highlights

Expert in banking operations with a focus on retail assets.
Proficient in KYC and compliance management.
Skilled in process improvement and team management.

Stackforce AI infers this person is a Banking Operations Specialist with expertise in retail assets and compliance management.

Contact

Skills

Core Skills

Banking OperationsRetail AssetsMortgage LendingRetail Banking

Other Skills

ACH PaymentsAnalytical SkillsBank ReconciliationBanking software FINNONEBranch ManagementBranch OperationCentral operationsCentral operations northCustomer escalation resolutionData EntryDisbursement handlingKYCLeadershipLoansManagement Information Systems (MIS)

About

Experienced in Operations department ,Skilled in banking , NDC of all documents based on product , proficient in Kyc ,finding and release of commodity based products, Banking software FINNONE, Flex cube, ideaRAS

Experience

Hdfc bank

Deputy Manager-Retail asset operations

Nov 2022 – Present · 3 yrs 4 mos · Gurugram, Haryana, India · On-site

Receiving request From Collection Team for waive off\rectification\transfer request
through CUR system, post receiving request waived off the CBC & overdue charges
from Customers SOA ,
Updation statement of account of the customer in working capital and NPA cases
taking follow up with branches for proper Closure of requests
Proper Checking of Open entries in Finnone so that they Knocked Off easily
Retrieve Property Documents from vault for processing LOD and dispatch with tracking numbers to respective branches for release of documents to customers
Consistently Conducts monitoring and inventory of all property documents to reconcile for actual inventory in Secured vault
Organize Collateral documents in respective refiling cabinets and fireproof vault to ensure proper safekeeping of all property Documents
Re-Vetting activity of property documents with empaneled lawyers to check authenticity of documents * Handling Repayment ACH Mandate, ACH Health check, and Swapping requests In the Finnone application within the turnaround time
Manage Complete Process related Internal Audit and Compliance , Generate new ideas and contribute towards process improvement
Handling MIS Error reporting and Responding to Emails , Ensure Processing as per TAT’s / Adherence to regulatory guidelines

KYCBanking software FINNONEProcess ImprovementManagement Information Systems (MIS)Team ManagementBanking Operations+1

Icici bank

3 roles

Assistant Manager 1

Apr 2022 – Oct 2022 · 6 mos

Senior Officer mortgage loan

Apr 2021 – Apr 2022 · 1 yr

Mortgage loan operations.

Jul 2017 – Apr 2021 · 3 yrs 9 mos

Experienced in Operations department ,Skilled in banking , Disbursing all retail loans maintaining all disbursal related MIS , Disbursement of various products like home loan ,Pl , auto loan,NDC of all documents based on product , proficient in Kyc ,finding and release of commodity based products, Banking software FINNONE,FCRM , i-disburse,APS, CTS, PAS.... etc Disbursement handling all activities of mortgage loan (Home loan).Expertise in resolving customer escalations .handling branch for various backend operations disbursement of HL
handling day to day activities at the company
preparation of various Mis and reports
handling team
non discrepancy checking
dispatch monitoring with accuracy and within time frame.
Legal and technical
Escalation handling