Aug 2020 – Nov 2021 · 1 yr 3 mos

• Member of the State Product Team, developing and enhancing a case management application to develop participant individual record layout (PIRL) report for state of Ohio.
• Maintain the product backlog of feature and customer change requests and hold daily meetings to move the project forward.
• Responsible for writing business rules to build database to develop Department of Labor PIRL report.
• Worked on requirements solicitation, definition and implementation, product acceptance testing, backlog prioritization and process analysis.
• Work across multiple scrum teams in different time zones to implement core features as well as bespoke items for stakeholders.
• Research federal and state policies and procedures by creating strategies and plans and presenting findings.
• Conduct discovery sessions with stakeholders, gather and interpret requirements into user stories, collaborate with various members of the Product Team to design, develop and continuously improve the product.

Apr 2018 – Jul 2020 · 2 yrs 3 mos · Herndon, Virginia

• As a part of product team, I was managing a set of products in the areas of secure collaboration, targeted industries include Pharmaceutical, and Aerospace and Defense companies (few customers are Boeing, Cognizant, AstraZeneca, and Lilly). Worked on enhancing Exostar application for existing functionalities and implementing the application for new customers.
• Significant enhancements that I have implemented within Exostar included: simplifying and enhancing user authentication methods by implementing the API Angular technology and Agile process within the organization. I took the concept from ideation to launch working with various teams including UX/UI whom I worked with to prototype design concepts.
• Managed product road maps, product development, enhancements, and feature requests in Exostar's cloud-based Identity and Access Management (IAM) platform.
• Derived the delivery of Restful API based SaaS solutions across the Aerospace & Defense, Healthcare & Life Sciences communities.
• Acted as liaison between business, sales and IT teams to refine the product and incorporate features based on market demands.
• Defined the road map and prioritizing the backlog of work to meet the vision in a timely manner to meet customer demands
• Managed development of new functionality and enhancement within an Agile development teams without direct supervision
• Provided week-to-week tactical objectives to scrum team, and provide quick JIT decisions to system level questions and defect triage
• Derived backlog grooming and management, prioritize the iteration and drive acceptance testing and delivery of iteration
• Provided the feedback, support, coaching, in sprint-and release plans together with the Development Manager and Technical Lead
• Managed delivery of scope, partners with delivery teams to ensure user stories are clear and resolves open issues/questions quickly and efficiently

Mar 2017 – Nov 2017 · 8 mos

• During my venture played multiple roles (PM/BA/QA/trainer) in the Compliance/Shared Services department. Initially, with a small team doing specialized sampling for one Federal department. Transferred to Enterprise Independent Testing: researching, planning, evaluating, coordinating, documenting and/or integrating compliance tests from four work-streams. Executed samples: ETL (SQL, Oracle, Excel, CSV, SSIS); randomized population data ; documented with evidence files; evaluated procedures docs vs BRD.
• Extracted, compiled and tracked data, and analyzed data to generate reports.
• Worked with other team members to complete special projects and achieve project deadlines.
• Developed optimized data collection and qualifying procedures.
• Leveraged analytical tools to develop efficient system operations.
• As a Production analyst, worked on generate testing sample by creating SQL query.
• Performed data validation using SQL queries and multiple reports.
• Involved with writing basic SAS queries and generating data.
• Generated monthly samples for testing and worked on multiple ad-hoc requests.

Oct 2014 – Nov 2016 · 2 yrs 1 mo

• Data Analyst/Production Analyst
• As a part of Enterprise Independent testing group, I worked as Production analyst. During my venture, I worked on DOJ (Department of Justice) project.
• Worked as a project manager to transition DOJ project. Role involved creating a work flow, data repository, generate testing sample using SQL query.
• Performed risk analysis of the requirements to identify the key business risks areas for the project and prioritized the application development and testing.
• As a Production analyst, worked on generate testing sample by creating SQL query.
• Performed data validation using SQL queries and multiple reports.
• Involved with writing basic SAS queries and generating data.
• Worked with Audit team to meet deadlines that involved with multiple tests.
• Generated monthly samples for testing and worked on multiple ad-hoc requests

Oct 2012 – Jul 2014 · 1 yr 9 mos

• As a part of QCDR Analyst Group, I worked as a core business analyst in capturing the data and process requirements for various tests. During the later stage of this project, I was responsible for development of SQL Code used to extract sample populations working in conjunction with the business and testing team.
• As a business analyst, worked with the line of business in understanding their data requirements for the tests that were needed to be executed. Translated those discussions into actionable requirements for developers to create SQL queries in order to pull the data. Acted as a liaison between the developers and the line of business in clarifying questions, providing updates and creating the appropriate documentation (Business requirements document, process documents etc). Also worked with other developers and database owners in researching new data sources for sample pulls.
• As a developer on this project – worked with the assigned Business Analyst in understanding the business requirements and translating that into SQL code in order to extract the sample loans as specified in the requirements document. Responsibilities included creation of the SQL code, testing, documentation of code and creating the appropriate production process documentation.

Mar 2010 – May 2012 · 2 yrs 2 mos

• As a part of Columbia Management group in Boston, currently working with the “Client Answer Center Support team” which is responsible for providing support of all trading applications used within BOA. Involved with the upgrade of the Charles River trading system and applications transitioning to Ameriprise. On an on-going basis, provide production support and perform automatic and manual testing of the implementation and enhancements.
• Responsible for providing round the clock Level II support for Charles River trading application and supporting day to day issues for all Bank of America traders on Charles River
• Responsible for “morning support” for all trading applications which involves checking application status and reporting and escalating any issues for all applications.
• Responsible for determining data discrepancy for failed trades.
• Served as a knowledge resource for the business on electronic trading platforms such as Tradeweb, MarketAxess and Bloomberg.
• Responsible for investigating failed trades initiated from other applications and writing SQL queries to update data where errors are found.
• Lead tester for verifying application updates and enhancements in the UAT environment. Work with traders where necessary to perform UAT and provide training and coaching where necessary.
• Create and maintain articles for department Knowledge Base System illustrating business processes, installations, and issue resolution.
• Liaison to all technology and business units within Global Wealth Investment Management, along with vendor organizations.

Aug 2008 – Jun 2009 · 10 mos · Greater Boston

• As a part of Columbia Management group in Boston, worked on multiple project involved with the upgrade of the Charles River trading system, MarketAxess, Trade Web and Bloomberg. On an on-going basis, provide production support and perform automatic and manual testing of the implementation and enhancements.
• Worked as a liaison between the Business User Groups and the IT Groups to ensure complete understanding of enhancements requested by the line of business. Translated those requirements into work requests for the IT groups. Subsequent to go-live, performed testing and interacted with the business on any issues. .
• Provide complete Production support for Charles River Trading application as a part of Technology team.
• Served as a knowledge resource for the business on electronic trading platforms such as Tradeweb, MarketAxess and Bloomberg.
• As part of the upgrade, identified Use cases from the Functional Requirements and wrote Use Case Specifications. In addition, created 'To-Be' Business Process Workflow diagrams (Activity diagrams) in Ms Visio.
• As part of the Charles River upgrade, facilitated user acceptance testing. Involved in developing of the test strategy and assisted in developing QA Test plans for Functional, Integration and System Testing.
• Utilized data modeling techniques to document business process and data flows.
• Served as a go-to person for the line of business and facilitated with the testing, research, and resolution of issues during deployment.

Jun 2009 – Dec 2009 · 6 mos · Herndon, VA

• Worked on consolidation project involved with the two separate data warehouses (ADW and RDW) for Fannie Mae's Multi Family business.
• Performed loan level validation to ensure data integrity and consistency between different environments (development, acceptance, production). Performed detailed data analysis to identify loans with varying characteristics as defined by the customer. Utilized TOAD/ SQL to extract data from an oracle environment and EXCEL to perform the analysis.
• Responsible for conducting integration and UAT phases of testing and prepared relevant documentation.
• Performed source to target mapping for data movement from RDW to ADW. Responsible for preparing detailed business mapping documents and performed validation in the actual database environment.
• Responsible for creating business requirements, test plans and test summary documents.
• Translated high level business requirements into functional specifications for the IT organization.
• Performed shakeout testing and validated reports for SOX purposes.

Sep 2007 – Apr 2008 · 7 mos · Boston, Massachusetts, United States

• Business Analyst
• Develop improvements to existing processes to deliver improved business performance and effectiveness.
• Work closely with the development and product teams and clearly communicates with all stakeholders in the management and progress of projects.
• Collaborate and provide business analysis support to the product owner, business sponsors, SMEs and testers during development.
• Interfaced with internal clients and technical vendors on new feature requirements and conducted a thorough analysis of the system features to assist project team with implementation of new features.
• Applied process improvement and reengineering methodologies and principles to conduct process modernization projects.
• Traveled to the client’s sites to conducted individual and group (JAD) sessions with business and technical units.
• Performed Functional and GUI Testing to ensure that the user acceptance criteria are met.
• Used Rational Unified Process (RUP) for business requirements, business process design (Use Cases using UML) and activity and sequence diagrams to analyze requirements.
• Conducted Training sessions for the end users and documented various Training manuals.
• Facilitated with the UAT testing, research, and resolution of issues involved in deployment.