Mar 2024 – Oct 2024 · 7 mos · Bengaluru, Karnataka, India · On-site

• Designed and implemented a robust bidirectional email integration system using Node.js and MongoDB, enabling seamless communication between Slack and email, which improved real-time messaging workflows.
• Developed high-performance webhook handlers to process real-time email events, optimizing data flow and ensuring low-latency user interactions. Enhanced API reliability through advanced error handling (via creating error classes after aggregating all integration and system errors), rate limiting, and caching mechanisms (get tricky with same customers on different ticketing channels) .
• Improved and optimized multi-channel feedback system that integrated with Slack, Kanban dashboards, and email, streamlining customer feedback collection and automating service quality tracking using event-driven architecture.
• Achieved 50% latency reduction in real-time synchronization between web widgets and Slack via Pusher WebSockets, and implemented Redis-based caching for faster data retrieval, and implemented different caching strategies across different middlewares (trace, auth and context).

Aug 2022 – Feb 2024 · 1 yr 6 mos · Bengaluru, Karnataka, India

• Spearheaded the migration of critical Cloud Foundry applications to SAP BTP’s Managed Approuter, enhancing application security, compliance, and scalability while extending UI5 app lifecycles from 6 months to 2-3 year.
• Designed and developed an automated SAP program to streamline the conversion and distribution of job logs, reducing manual processing time by 144 hours and generating $5,184 in cost savings annually.
• Led improvements in cloud infrastructure architecture, optimizing resource allocation and ensuring long-term stability and performance of critical applications.

Apr 2022 – Jan 2024 · 1 yr 9 mos · Bengaluru, Karnataka, India · Remote

• Taught and simplified Data Structures and Algorithms (DSA).
• Consistently ranked among the top 3 TAs with a 4.9+ rating throughout.

Jan 2022 – Mar 2022 · 2 mos

• Designed and implemented a scalable automated photo verification system using Node.js, processing 14,000 images daily with 95% accuracy, significantly reducing manual oversight.
• Integrated real-time monitoring and alert systems for invalid submissions, leveraging event-driven architecture to decrease error rates and improve operational efficiency.

Apr 2021 – Jul 2021 · 3 mos

• Conducted extensive research on NVMe over Fabric (NVMe-oF) technology, identifying key performance bottlenecks and potential vulnerabilities in data flow and storage protocols.
• Analyzed and documented the impact of NVMe-oF on data security, providing vulnerability assessments and recommendations that enhanced the system's overall security and performance.

Jul 2020 – Jun 2021 · 11 mos

• Published and improved articles on Competitive Programming for knowledge sharing.