Apr 2024 – Jan 2025 · 9 mos · Bengaluru, Karnataka, India

Feb 2021 – Apr 2024 · 3 yrs 2 mos · Bangalore Urban, Karnataka, India · Hybrid

• Leading the whole user experience (web and app) of UdaanCapital.
• Working on creating cross-platform product using React Native.
• Responsible for maintaining the quality of the whole UI codebase.
• Established the whole SDLC process from design to release phase.
• Improved the dev workflows for building the app -- Automatic Deployments, linting, code reviews, quick builds, etc.

Jun 2016 – Jan 2021 · 4 yrs 7 mos · Pune/Pimpri-Chinchwad Area · On-site

• Designed the architecture for Help Center 2.0 so that customers can create their own themes.
• Built Helpshift's Web Chat client from scratch.
• Created Bot Builder UI so that admins can easily create chatbots to automate their workflow.
• Built the plug-n-play Logic Builder to solve complex workflows.
• Worked closely with PMs to guide them about the existing system's functioning, limitations, and estimates.
• Designed the API contract in such a way that it is extensible and there are minimal changes when we have to upgrade the features.
• Saved infrastructure cost by eliminating unnecessary live updates.
• Broke the monolith to create a library for reusable components and utilities.
• Re-built Helpshift's agent dashboard to increase their productivity.
• Mentored junior software engineers.

Jan 2015 – May 2016 · 1 yr 4 mos · Mohali

• As a full-stack software engineer at Paxcel Technologies, I got the opportunity to develop a broad knowledge base, as I worked on Backend, Frontend, and DevOps.
• Contributed to PaaS product to create and manage Docker containers on Mesos-Marathon cluster.
• Created 'Paxcel CMS', (NodeJs) CLI app to speed up Jekyll website development.
• Created various Node.js backend services.
• Created a sentiment analysis module to give better brand analysis to clients.
• Contributed to the frontend of various projects built on frameworks like AngularJS, Angular 2, ReactJS, BackboneJS, and JQuery.
• Did the continuous integration of applications using Jenkins and Gitlab webhooks.