Ashok Mahiwaal

Founder

New Delhi, Delhi, India13 yrs 8 mos experience

Key Highlights

Expert in transforming customer experience strategies.
Founder of multiple successful startups in UX and branding.
Proven track record in enhancing brand loyalty and growth.

Stackforce AI infers this person is a Customer Experience and UX expert with a strong focus on B2B and B2C strategies.

Contact

Skills

Core Skills

Customer ExperienceBusiness DevelopmentDesign LeadershipCorporate DesignUser Experience (ux)Corporate BrandingBrand Development

Other Skills

Brand LoyaltyBusiness GrowthBusiness ProcessBusiness Process ImprovementBusiness StrategyBusiness-to-Business (B2B)Customer Experience (CX) StrategyCustomer Journey OptimizationDesign ManagementDesign Team CoordinationDigital TransformationDirector levelEnd User ResearchNew Business DevelopmentStart-up Leadership

About

As the Chief Experience Officer (CXO) and founder at Usercible Consulting Group, I’m dedicated to transforming how businesses approach customer experience (CX). My passion lies in helping organizations build deeper customer connections, improve brand loyalty, and achieve sustainable growth through innovative, customer-centric strategies. As a Chief Experience Officer (CXO) & Founder at Usercible, I help businesses and lead teams that combine data-driven insights with human-centered design to craft personalized CX solutions that drive measurable impact. Whether it’s optimizing customer journeys, enhancing digital touchpoints, or building a culture of experience excellence, my mission is to empower businesses to exceed their customers’ expectations. With a hands-on approach and a deep understanding of CX’s role in business transformation, I work closely with clients to deliver tailored solutions that support long-term success. If you're looking to unlock the full potential of your customer experience and drive growth, let’s connect! Specialties: Customer Experience (CX) Strategy, User-Centered Design, Digital Transformation, Brand Loyalty, Customer Journey Optimization, Business Growth Contact: hello@usercible.com Know More: www.usercible.com

Experience

3 yrs 5 mos

iClinic Healthcare Private Limited

– Present

2 yrs 5 mos

ACE EFFECTS STUDIO PRIVATE LIMITED

– Present

Kachaam | premium branding and ux design agency

Co-Founder

Jun 2024 – Present · 1 yr 9 mos · New Delhi, Delhi, India · On-site

Corporate DesignDesign ManagementDesign LeadershipDirector levelDesign Team CoordinationStart-up Leadership

Usercible group

Founder

Jan 2024 – Present · 2 yrs 2 mos · New Delhi Area, India · On-site

Brand DevelopmentUser Experience (UX)Customer ExperienceStart-up LeadershipStart-up VenturesBusiness Development+5

Quara holding

Head of Product Design

Jan 2022 – Jan 2024 · 2 yrs

End User ResearchBrand DevelopmentUser Experience (UX)Customer Experience

Magicbricks

Chief Manager

Apr 2018 – Jan 2022 · 3 yrs 9 mos · Noida Area, India

Mgicbricks.com is a high-end property portal that caters to a global market with its unique
services and novel online features. Having been launched in the year 2006 by Times Group,
Magicbricks has quickly risen to being the No. 1 Property Portal in India.

User Experience (UX)Customer Experience

Healthnme

Co-Founder

Sep 2016 – Feb 2017 · 5 mos · New Delhi Area, India

End User ResearchBrand DevelopmentCorporate BrandingCustomer Experience

Usercible ux consulting

Founder, UX Consultant

Nov 2015 – Jun 2024 · 8 yrs 7 mos

Icronex

Sr. Designer UX/UI

Oct 2012 – Jul 2013 · 9 mos · Gurgaon, India

Icronex Technologies is worldwide leader in online Casino & Bingo Games. They have more than 10 online Bingo and Casino games and most of them are Pargle Game engine based. They are primarily focused in US & Europe territory.
Key Achievements
Completely revamped “123bingoonline.com” from the conversion optimization and enhanced user experience perspective.
Redesigned their email campaigns to generate more leads for the business.
Added personalization features in platform where users can pick their own themes and colors.
My UX and UI fixes helped company decrease drop off by 20% on Registration page.

User Experience (UX)

Wow technologies international pvt. ltd.

Technical Director

Jan 2010 – Aug 2012 · 2 yrs 7 mos · Faridabad Area, India

The company was based out of Haryana and worked primarily in IT Solutions & Servicing. They had their own School Management Software on Cloud and on premise.
Key Achievements
I helped company build a strong presence in IT Space by building innovative products & offering various IT services
Handled both online and offline projects & products from Requirement gathering to final delivery
Helped company build and further innovate their main software “SMS Pro”

Brand Development