Jun 2021 – Nov 2022 · 1 yr 5 mos · Remote

Oct 2020 – Jun 2021 · 8 mos · Noida, Uttar Pradesh, India

• o Architecting and building scalable cloud communication centers across Europe using Twilio products.
• o Developing custom features on top of Twilio’s communication system to provide better experiences and fastcommunication between customers and agents for multiple companies.
• o Architecting and developing data models for companies to analyze the communication between customers andagents, which helps them to take data driven decisions on improving their customer experience.
• o Integrating communication centers with CRM like Salesforce, Zendesk.
• o Consulting and guiding other companies on how they can build a scalable communication solution.

Nov 2019 – Oct 2020 · 11 mos · Noida, Uttar Pradesh, India

Jan 2017 – Nov 2019 · 2 yrs 10 mos · Noida, Uttar Pradesh, India

• o Backend development for various projects across the product along with performance improvement through code modifications.
• o New server setup from scratch on AWS for migration to Rails 5 from Rails 4 with least down time.
• o Continuous Monitoring and performance improvement of the servers.
• o Worked on the partner portal of the company which is used by our partners and the operations team which also involved front-end development in React.js.
• o Responsible for development of invoicing platform.
• o Responsible for development of Reviews platform for users and admin side to check them along with getting google reviews to db and make it accessible to admin.
• o Worked on building external APIs for craftsmen to provide various kind of jobs to our platform.
• o Worked with third party APIs like salesforce, mandrill, google.
• o Build the logs viewing platform for better debugging and performance improvement using Filebeat with Kibana and Elasticsearch.
• o Worked on scripts in google adwords for the ease of bidding on search words by marketing team.

Aug 2015 – Dec 2016 · 1 yr 4 mos · Mumbai, Maharashtra, India

• o During the period my main role was to develop the complete backend and maintaining it.
• o For the new app designed the backend architecture and database.
• o Wrote the complete backend code for the app that had a performance improvement of 4x from the last code, along with memory optimizations on server side.
• o Implemented server side session management for recommending better results to user.
• o Developed the internal platform for company’s partners (like MakeMyTrip, Yatra) to upload the trips on daily basis and get access to the information regarding their customers that are using AudioCompass.
• o Handled all the work regarding servers on AWS, like deployment, configuring servers, configuring reverse proxy server (Nginx), configuring load balancers, configuring CDN (Amazon Cloudfront).
• o Involved in developing the backend for CMS of the company that helps the content team to input data like text information, audios and images.

May 2014 – Jul 2014 · 2 mos · Bengaluru, Karnataka, India

• My job during that period was to implement FDBP algorithm to a large set of data collected by Synthetic Aperture Radars to create the final image of the area and improving the process by using parallel processing on NVIDIA GPUs.